Cable Dahmer Chevrolet of Independence

(1,487 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (866) 784-6649 (866) 784-6649
Used (866) 759-6961 (866) 759-6961
Service (855) 677-2643 (855) 677-2643

Reviews

(1,487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cable Dahmer Chevrolet of Independence from DealerRater.

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We have had a terrible experience. Used sales rushed our...

We have had a terrible experience. Used sales rushed our purchase. They had to come to our house take car back and service it. Now we have to buy new tires because we have three of one brand and a fourth is a worn out tire that does not match the others. I guess we should have checked, but who sells a car that way with 9000 miles on it!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a truck from them was worst mistake we made ive...

Bought a truck from them was worst mistake we made ive had truck in my possession 5 days and going on 2 payments the service guy lied said they drove truck 30 miles but must have thought I was stupid the truck was drove 7miles and never left the lot... my chevy app allows me to track the truck and its usage it ran for almost 2hrs with top speed of 7mph they trying to get out of working on it cause they sold me a xxx....they have had my truck since Jan 5th it is now Feb 1st im not happy im calling lawyer and the local news stations about there practices

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Integrity

Negotiations must be in writing. It is far easier to notice changes in final details, for instance an increase of several hundred dollars all of sudden appears to have been added to deal. Of course, deal cancelled, principle and ethics. From what appeared to be taken place, who would recommend dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Skeptic

Looking for vehicle, talked with salesperson, thought found the vehicle. Then, somehow it appears the offer changed by several hundred dollars in favor of dealer. Unable to reconcile. Left impression, buyer beware and definitely have everything in writing check it over thoroughly. Currently could not recommend dealership based on what took place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Customer treatment here is really poor. I was so...

Customer treatment here is really poor. I was so disappointed. I experienced only hassle and absolute disinterest in helping me as a customer in sorting out the issue with VCS that this company sold me. I don't recommend to approach them at all, ie once you are hooked, you've also been forgotten immediately....>;o(

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent

The service was wonderful. The collision department did a beautiful job with my car. Customer service was great. The location in independence mo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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drove 3 hours for an appointment vehicle wasn't it lot...

drove 3 hours for an appointment vehicle wasn't it lot that it was supposed to be at sent to another lot 20 minutes away while setting in vehicle was told oh this vehicle was just sold. Don't put a customer in a vehicle that is sold

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chevy Blazer bought

Chris at Cable Dahmer made it a great experience! I appreciated him taking the time to show me several models and trim levels to help make the decision easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

CHEVY CRUZE

DARREN HEARNS IS A ROCKSTAR !! DONT MISS AN OPPORTUNITY TO WORK WITH THIS GUY ! YOU WONT REGRET IT ! HE MADE MY 16 YEAR OLD A VERY HAPPY LITTLE GIRL !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cable-dahmer Chevrolet, Inc.. Thank you again for the great review!

Husband favored over Wife

A year ago, my husband and I bought two vehicles at the same time. We got treated like royalty, until we needed oil changes some time after. The mechanics were rude, the wait time was long, there didn't seem to be any straight answers. But even still I didn't think any negative thoughts. Until we got a Happy Anniversary card addressed to my husband alone. I take care of our finances, I followed through on every detail of our purchase and yet get no acknowledgement, after all I did indeed purchase half the sale. Seems a little sexist and makes me wonder just how many details are being over looked by a large company.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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