Reviews
Friendly, Honest and Reliable
Always reliable, friendly and honest! Great combination! The service team explains the work necessary and does a good job of keeping me informed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Michael! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent service visit. We look forward to working with you again soon! Best, Team Toyota of Glen Mills
Great customer service
Josh was easy to talk to, knowledgeable and accommodating. The whole buying process was enjoyable, and we are thrilled with our new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rebecca, Thank you so much for this wonderful review! We will be sharing this great feedback with Josh and our entire sales staff. If there is anything we can assist on in the future please do not hesitate to contact us. Kind Regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Excellent Service
The saleman (Jake) was Excellent working with us on pricing and getting the right truck I wanted. Financing was easy and quick, I am Very happy!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jonathan, We are so pleased to hear how happy you are with your experience at Team Toyota of Glen Mills. We will be sure to share this review with Jake. Thank you for going out of your way to support our business and we look forward to seeing you again. Kind Regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Team Toyota great staff
Knowledgeable staff, very professional and friendly. Salesman and finance person were very helpful explaining options available. Purchased roof rack and towing package based on their recommendations
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for stopping by to leave this wonderful review, Henry. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Best, Team Toyota of Glen Mills
Better than some service ctrs,not as good as other
The people at the service desk do a good job of keeping me updated on the status of my car.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 1.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your nice review, Matt! We take pride in customer service and we always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! If you need anything else for your vehicle, please let us know. Best, Team Toyota of Glen Mills
5,000. mile service
Everything except the cabin air filter was excellent. The filter "grunts" or rattles unless it is cushioned when installed. The noise is annoying.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely appreciate your feedback, Samuel. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Team Toyota of Glen Mills Team
Tremendous Buying Experience at Team Glen Mills
As opposed to most dealerships, Team Glenn Mills fulfilled every promise they made to me. There was NO hassle and everything went VERY smoothly. Jeremy Wood was absolutely superb to work with and went above and beyond my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ken, Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Jeremy was able to go above and beyond your expectations and provide you with a remarkable experience. Feel free to call or stop by if there is anything else we can do for you. Team Toyota of Glen Mills Team
Excellent service, helpful staff
Scheduling was easy and I was able to get an appointment based on my schedule. I requested a loaner car and received a brand new high end model Rav 4. Nice! I forgot to renew my car registration for the state inspection. They were really patient while I renewed online and they were able to get the confirmation without my having to come back in. The work was done quickly and I'm very happy with my new brakes. I've owned several cars in the past. This is the first dealer I've ever consistently brought my car in for service due to the excellent service department and reasonable costs. Nice to have a service department I can trust and that knows exactly how to take care of my car. For those who wait while their service is being completed, there is a large, clean and modern waiting area with tables and areas to charge your electronics. Or you can sit and watch TV on the high definition TVs. There is room to spread out so you're not cramped. Attached showroom has free popcorn which is a nice touch. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Elizabeth, Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and we are happy to hear that our service department was able to gain your trust in our business. We are grateful for your recommendations and we look forward to servicing your future automotive needs! Best, Team Toyota of Glen Mills
Tremendous Buying Experience at Team Glen Mills
As opposed to most dealerships, Team Glenn Mills fulfilled every promise they made to me. There was NO hassle and everything went VERY smoothly. Jeremy Wood was absolutely superb to work with and went above and beyond my expectations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jennifer, Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Jeremy was able to go above and beyond your expectations and provide you with a remarkable experience. Feel free to call or stop by if there is anything else we can do for you. Team Toyota of Glen Mills Team
Great service
How friendly everyone was and how clean the facility was. Everyone had the knowledge of what they were doing. I would go back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pamela, Thanks for this great review! We are glad to know that you appreciate our facilities as well as the excellent service. Have a great day! Team Toyota of Glen Mills Team