Reviews
My salesman was Jim Abgarian. He was very attentive,...
My salesman was Jim Abgarian. He was very attentive, willing to work with me on getting a good deal on the Black Edition Ridgeline. Had a little snafu driving the truck home. Jim suggested I bring it right back. Jeremy, manager, suggested they keep truck to check it out. I was offered the one other Black Edition Ridgeline they had in stock which I did take. I was offered some perks for the inconvenience of having to bring the truck back. Jim and Jeremy were both very gracious and apologetic. For the most part it was a pleasant transaction (things happen) and I would definitely refer friends or family to Jim and Piazza Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Supervisor
Service Dept gave the impression that I was valued as customer. This was done in the midst of a pandemic... highly recommended! The service was prompt
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My Honda Ridgeline
Love the dealership. Never had a bad experience dealing with the sales or service department. I would recommend piazza to everyone looking for a good dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Originally, had an issue with sales person that failed to...
Originally, had an issue with sales person that failed to acknowledge Honda discounts among other things and as a result I did not purchase vehicle. Was contacted by sr. management (Anthony) very next day and offered fair price and was treated well. While my experience was not extremely pleasant at first, dealership went out of their way and make things right. Respect.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Elizabeth Keys
I had a good experience buying my car here. It is my second honda with the same salesperson, Robert Holmes. He and the other members of the sales team were very organized and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
Had a good experience having my car serviced . I left it and it was ready when I came back for the car. Service was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Not awful
Was told I would get called when a needed part would come in and if wkuld take roughly 24 hours. 3 days later....still no call and I had to call them. Not sure who answered the phone but they were Not from this country. Mr russo was courteous but did not convert consistent information throughout the process. Expected more.
- Customer service 2.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ref man
No one showed me how too use any of the options for starters Had too ask for gas it was below 1/4 Original Salesman never thanked me for purchase After signing the financial papers no one was there too tell me where the car was. What was next. Just left standing there.
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service!
Service Dept gave the impression that I was valued as customer. This was done in the midst of a pandemic... highly recommended! The service was prompt
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Goff
Staff was very nice. Very happy with purchase. Would highly recommend anyone thinking of purchasing a Honda vehicle to check out this dealership. 5 star service😀
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase