Mike Piazza Honda

(730 reviews)
Visit Mike Piazza Honda
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (888) 639-6719 (888) 639-6719
Used (888) 639-8871 (888) 639-8871
Service (888) 394-5959 (888) 394-5959

Reviews

(730 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Piazza Honda from DealerRater.

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My salesman was Jim Abgarian. He was very attentive,...

My salesman was Jim Abgarian. He was very attentive, willing to work with me on getting a good deal on the Black Edition Ridgeline. Had a little snafu driving the truck home. Jim suggested I bring it right back. Jeremy, manager, suggested they keep truck to check it out. I was offered the one other Black Edition Ridgeline they had in stock which I did take. I was offered some perks for the inconvenience of having to bring the truck back. Jim and Jeremy were both very gracious and apologetic. For the most part it was a pleasant transaction (things happen) and I would definitely refer friends or family to Jim and Piazza Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Supervisor

Service Dept gave the impression that I was valued as customer. This was done in the midst of a pandemic... highly recommended! The service was prompt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My Honda Ridgeline

Love the dealership. Never had a bad experience dealing with the sales or service department. I would recommend piazza to everyone looking for a good dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Originally, had an issue with sales person that failed to...

Originally, had an issue with sales person that failed to acknowledge Honda discounts among other things and as a result I did not purchase vehicle. Was contacted by sr. management (Anthony) very next day and offered fair price and was treated well. While my experience was not extremely pleasant at first, dealership went out of their way and make things right. Respect.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Elizabeth Keys

I had a good experience buying my car here. It is my second honda with the same salesperson, Robert Holmes. He and the other members of the sales team were very organized and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Had a good experience having my car serviced . I left it and it was ready when I came back for the car. Service was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Not awful

Was told I would get called when a needed part would come in and if wkuld take roughly 24 hours. 3 days later....still no call and I had to call them. Not sure who answered the phone but they were Not from this country. Mr russo was courteous but did not convert consistent information throughout the process. Expected more.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ref man

No one showed me how too use any of the options for starters Had too ask for gas it was below 1/4 Original Salesman never thanked me for purchase After signing the financial papers no one was there too tell me where the car was. What was next. Just left standing there.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service!

Service Dept gave the impression that I was valued as customer. This was done in the midst of a pandemic... highly recommended! The service was prompt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr. Goff

Staff was very nice. Very happy with purchase. Would highly recommend anyone thinking of purchasing a Honda vehicle to check out this dealership. 5 star service😀

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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