Reviews
Excellent service center.
Excellent service center. They offer quick oil changes and are respectful professionals at this location.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience at Basil Resale Sheridan.
I had a great experience at Basil Resale Sheridan. Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also very polite and respectful throughout our interaction. Just look for the guy with the big smile and he will take good care of you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
All employees were nice and courteous.
All employees were nice and courteous. Car was in good shape when bought. When I got home the next day found brake caliper bolts loose. Front caliper bracket bolt was almost 1/4in backed out. Brakes were changed at dealership. There was no physical key in the fob, employees didnt know about it. To all inexperienced car ppl have cars check out by independent mechanics before purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience at Basil Resale Sheridan.
I had a great experience at Basil Resale Sheridan. Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also very polite and respectful throughout our interaction. Just look for the guy with the big smile and he will take good care of you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I loved my experience at basil on Sheridan It was a bit
I loved my experience at basil on Sheridan It was a bit of a challenge getting me approved but Ray made it happened which was a miracle. I’m for ever a customer Awesome experience
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris was great.
Chris was great. He took the time to work through the process with my daughter when buying a car. He guided her into what she could afford and made the process smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and praise of our team! We're so happy that we could help your daughter find her perfect car!
Most of us have certain expectations when we approach a
Most of us have certain expectations when we approach a dealer to buy our car. Wipe your mind of preconceptions. Basil resale doesn't just raise the bar - it sets a new Gold Standard in customer service for the automotive industry. I went with a heavy heart to sell my car because of serious medical issues. I was deeply touched with the unparalleled compassion and professionalism I received from Patrick and Justin at Basil resale. These two young gentlemen went above and beyond proficiency; their experience with cars and people is clearly remarkable. The car meant more than transportation to me, and they immediately recognized this. The vehicle was in excellent condition and they quickly realized the loving care displayed, and by understanding the situation, conducted the transaction with the utmost compassion and graciousness. As far as I'm concerned you can search the planet over and never find better people to deal with. Basil resale, Patrick and Justin are among the few rare individuals who still personify "old world customer service." They offered me the highest possible price, came and picked up the car, took care of all the paperwork and delivered a check - right to my home. To say this is rare indeed, is an understatement. I was treated with warmth and respect - unparalleled service in today's business environment. Go see Basil - it doesn't get any better!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had another great experience.
I had another great experience. Mike Turturro the sale representative was Great I would definitely recommend him to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Go see Christian for a car
Christian was very calm & soft spoken. He was young but very knowledgeable. He listened as I test drove each car and made adjustments to my selection accordingly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible experience from the day I drove off the lot!
Terrible experience from the day I drove off the lot! Took them 5 months to fix my check engine light. While that was being fixed at the Buick dealership my car was hit on the back bumper. They let me take my car home without telling me. I noticed it that evening went back the next day. They still have not fixed the damage they caused on May 22nd. Now my check engine light just cam on again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car