D'ELLA Honda of Glens Falls

(877 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

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A One of a Kind Dealership

This was my first time getting a car at a dealership and I can't wait to do it again because of the experience I had. From the moment I stepped in the door at Della Honda employees made sure I was greeted and helped as soon as possible. I was lucky enough to get Mr. John England as my dealer. He made sure my experience was smooth, enjoyable, and stress-free. He even stayed hours later than he was supposed to so he could get me home in my new car. Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Adam M., thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Successful from start to end

From our salesperson Ashley to our business manager Scott, we were treated with respect and honesty. It?s a slow process, and they were patient and tenacious in their efforts to get us behind the wheel of the used Honda Ridgeline that we saw on their website. No ?bait & switch? & no pressure. We are truly happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jesse C, we are glad we could help! Thanks again for the recommendation, and have an amazing day!

Car Leasing

Not only was my sales person super quick to help and very friendly, she was also knowledgeable and made my leasing process easy. Ashley made me feel confident that I got the best deal and I honestly adore my new Civic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wiha Funmaker, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.

10/10 would recommend

My experience with Della Honda was flawless. I test drove and then purchased and brought home my new vehicle all in the same day. My salesman Kody Bruno went above my expectations with providing knowledge about the vehicle and the buying experience. Very impressed all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cassie, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent Experience

John was amazing he went above and beyond to make sure I was able to leave with the new CRV that day, and he made sure I had a great experience. Damien was very patient and a wealth of information.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gadway, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at D'ELLA Honda of Glens Falls!

Buyer

I couldn?t be happier with my new 2023 Honda CRV. As soon as we walked through the door we were greeted and taken care of through the entire process. They even served us lunch :) I would highly recommend going to see Cameron over at Della Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Amanda Diresta, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls! We hope to see you soon!

Service

It is a pleasure to always work with Jody, your customer service rep. She always goes out of her way to accommodate me. She is professional, courteous, and very friendly. You are fortunate to have her on your staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Kody Bruno

Kody: Thanks very much for all your help , I have been looking for awhile for good used car and you had what I was looking for. I have had a number of Honda's thru the years and have had success with them. You know your product and that makes a different ,good luck in the future. Thanks Doug Wood

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Doug Wood, we are so happy to read such a great review about D'ELLA Honda of Glens Falls!

Great Honda Pilot

We dealt with Paul, who is an extremely competent salesman. He was very clear explaining everything about the deal and answered all our questions. Everyone at the dealership was very pleasant. We will go back to D?Ella Honda again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Maryjane Whittemore, thank you so much for your positive comments about D'ELLA Honda of Glens Falls!

Had an easy buying experience with salesman Van S.

Had a easy buying experience with salesman Van. Was done in less than 2 hours and had the vehicle the next day. I've been doing business with D'Ella for the last 10 years. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rs, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thank you so much again for your feedback! We hope you have a great day!