D'ELLA Honda of Glens Falls

(877 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

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Customer service was warm and friendly. The dealer I worked with quickly narrowed down my selection by listening to me about my parameter's and limits. We were able to find some matches in less than 10 minutes. The dealer took the time to listen and apply what I was looking for and also heard some of my hesitations and was able to reassure me about specific concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Hondaowner2023, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Great car buying experience

As far as car buying experiences go, Kody and the D'ella Honda team made it as smooth and painless as possible. Would highly recommend if you are looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Heather, thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Would Recommend

I worked with Kody and Steve! Both were very knowledgeable and helpful throughout the process! It’s only been a few days, but I love my new 2023 CRV!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Maureen! We're so happy we were able to help you out!

Great and easy experience!

I bought out my lease from Honda and the salesman and everyone involved were amazing! Paul Rodriguez was our salesman that helped from start to finish and i don’t think it could’ve went any better. Everything was very quick and easy but he made sure to explain everything so I understood what was happening. Thanks to everyone at Honda for making it so easy to buy my first car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lacey Towers, we are so pleased you enjoyed your visit to D'ELLA Honda of Glens Falls! If you have any further questions, please don't hesitate to reach out!

Great job

Not only was purchasing our Honda pilot a great experience. Service has been amazing. The friendly staff that greet us to the cashier as we leave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jessica Duell, thank you for taking the time to leave a review for us at D'ELLA Honda of Glens Falls. We're happy we could meet your expectations!

Great Honda service experience

If you avoid having your car serviced at a dealer, this is one place you don't need to avoid. The prices are reasonable, the place is immaculate, they are customer oriented, and they will stand behind their work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Disappointed

Just purchased a Honda CR-V 2023 and very happy with product.was very disappointed with two of the salesmen, felt they were very unfair and unprofessional. The third salesman who showed us the workings of the car was very good.left with a new car and very disappointed with overall experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quality Review - New Car Purchase

Purchased a new 2023 Honda Ridgeline. My sales person (Paul Rodrigues) was professional, polite, and the negotiation process was straightforward. I would buy another vehicle from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Couldn’t have asked for a better experience at Della Honda working with Ashley Porlier, Frank, and Kurt Montayne. The most real, fair, honest and kind individuals I anticipated a stressful experience and it was the total opposite. They treat you like family and like they’ve known you for years. Ashley even came in on her day off to be sure everything went well when I picked up my CRV. I appreciate all they did to make this experience less stressful. Highly recommend this crew of individuals. The owners should be proud of what amazing employees they have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Della Honda

Dropped car off Sunday for new tire package and battery. Car was ready by 9am Monday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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