Reviews
Philip did an excellent job.
Philip did an excellent job. He was friendly, responsive, thorough, and worked with us to get a good deal. I would recommend Philip to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Thomas, we're happy you found our staff to be so supportive during your experience here at Ira Subaru Manchester. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Fast efficient service.
Fast efficient service. Well organized and clean dealership. Service manager was knowledgeable and friendly. A triple win!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
I base my overall experience mostly on what happens after
I base my overall experience mostly on what happens after the sale, because I believe that is the true test of one's commitment. And not just any service, like things that you pay for, but things that you don't, like warranty service. I originally was to have warranty service done. Not only did they quickly diagnose the issue, they quickly repaired it without issue. They were quick, friendly, and genuinely cared. They took ownership of the issue and resolved it. Nothing is perfect, so when things break, how truly customer-centric is the dealer? I also decided to get our 6,000 mile service early. (The quote was actually less than my mechanic, which surprised me. And they provided transportation...which is a bonus). The 6,000 service was quick and done right! My vehicle was done in around 5 hours, from the time of drop-off, which was also good I can't say enough good about my service experience. I'm loving Ira Subaru!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru Manchester! We are always more than happy to assist you if anything else comes up. Take care!
Went to get my car serviced.
Went to get my car serviced., this is the best car dealership in Manchester. Everyone is friendly very professional. I lease my car & been going there over 10 years. Best Sales & Lease Consultant Jack Berkowitz
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ann, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
I base my overall experience mostly on what happens after
I base my overall experience mostly on what happens after the sale, because I believe that is the true test of one's commitment. And not just any service, like things that you pay for, but things that you don't, like warranty service. I originally was to have warranty service done. Not only did they quickly diagnose the issue, they quickly repaired it without issue. They were quick, friendly, and genuinely cared. They took ownership of the issue and resolved it. Nothing is perfect, so when things break, how truly customer-centric is the dealer? I also decided to get our 6,000 mile service early. (The quote was actually less than my mechanic, which surprised me. And they provided transportation...which is a bonus). The 6,000 service was quick and done right! My vehicle was done in around 5 hours, from the time of drop-off, which was also good I can't say enough good about my service experience. I'm loving Ira Subaru!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru Manchester! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They went above and beyond in my expectations.
They went above and beyond in my expectations. I brought my car in for the studded snows to be removed. Ira Toyota?s Service Manger, (Mr Cotter) called me to inform me that my cars ball bearing needed replacement. Thank you Mr Cotter and thank you to Ira for caring for their clients!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Christina, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Easy experience with people who seem genuinely interested
Easy experience with people who seem genuinely interested in finding you a car at a reasonable price. The sales people listen to what you want and don?t push overly hard on getting you to buy something more expensive than what you need.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Conner, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
IRA Subaru could be a training facility for other
IRA Subaru could be a training facility for other dealerships! I had a problem with my car late afternoon while traveling and stopped at IRA Subaru. From the moment we walked in Tara greeted us and reassured they could check it out and have a diagnoses before closing, which was fast approaching. Logan followed up with the diagnoses and best and worst case scenario in getting the part and having it installed. They gladly put us in a loaner car for the one to three days it may take to complete service and assured us they would contact as soon as they had an update on the part. The next day I heard from Logan that they had secured the part, had the car apart and were working on installing the coupling and should have it done by the end of the day. I received a call from Tara same afternoon and it was complete! Bravo! No interruption to our travel plans, I cannot give them enough praise for their outstanding customer service. I did not buy a car, however, I would drive the five hours back to this dealership for my next Subaru! Charles was the most patient easy going salesman and had my husband not been with me I may have just signed on for the BRZ. Much gratitude to all front AND back of house ! ??
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Claudia, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Sebastian and Tony went above and beyond for us!
Sebastian and Tony went above and beyond for us! They made it easy to purchase our car. Thank you. We love our WRX. I?ve already used my sunroof!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Stacy, we're happy you found our staff to be so supportive during your experience here at Ira Subaru Manchester. Please don't hesitate to reach out if there's anything additional we can do for you.
The salesman Matthew was very professional and friendly.
The salesman Matthew was very professional and friendly. They had a large selection of cars.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!