Old Orchard Nissan

(3,813 reviews)
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2022 state dealer award
View 13 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 213-9759 (847) 213-9759
Used (847) 929-1021 (847) 929-1021
Service (847) 929-1019 (847) 929-1019

Reviews

(3,813 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Old Orchard Nissan from DealerRater.

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Armen was our sale manager and he gave us a good deal for

Armen was our sale manager and he gave us a good deal for me. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We try and make every experience a favorable one at Old Orchard Nissan and like to do business with good people like yourself! Thank you!

Armen has helped me on multiple occasions while I was

Armen has helped me on multiple occasions while I was shopping for a car. Although I did not buy here, he made a great impression on me, and I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for servicing your car from your local Nissan Dealer, Old Orchard Nissan. We try to exceed standards whenever possible. Thank you for being an Old Orchard Nissan VIP!

I was looking for a new car and Armen was very helpful,

I was looking for a new car and Armen was very helpful, he explained everything and answered all my questions. I will be back as soon as I save some more money for the down payment, Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Old Orchard Nissan with your car-buying experience! We're committed to providing top-notch service and making sure you drive away happy.

I was helped by Armen, I could tell he cared about

I was helped by Armen, I could tell he cared about helping me find the perfect car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Old Orchard Nissan with your car-buying experience! We're committed to providing top-notch service and making sure you drive away happy.

Jonathan was super helpful today.

Jonathan was super helpful today. I got my brand new Rogue 2023, and he explained all the features to me and why it was a better choice for me compared to the Rav 4. I am super pleased and will do business again. please go see Jonathan and he will guide you through it all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Old Orchard Nissan with your car-buying experience! We're committed to providing top-notch service and making sure you drive away happy.

Lupe was a very thorough salesman.

Lupe was a very thorough salesman. I came into the dealership expecting a poor experience, as most car buying purchases are, not this one! They answered all of my questions, and their prices were good. I bought my son a Nissan Altima and couldn’t have been happier with the experience Lupe provided me and my family. Thank you Old Orchard Nissan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We try and make every experience a favorable one at Old Orchard Nissan and like to do business with good people like yourself! Thank you!

Kian was an amazing help during my car search today.

Kian was an amazing help during my car search today. From being able to schedule a time to meet, to being able to look at majority of the cars on the lot that fit my interest. Without him I wouldn’t think car buying would be any easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We try and make every experience a favorable one at Old Orchard Nissan and like to do business with good people like yourself! Thank you!

I came in today to look at cars and Kian was the worker

I came in today to look at cars and Kian was the worker that helped me look at what was at the dealership. He was very supportive and well spoken when helping me I hope next time I come he can help me again. Thank you Kian.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We try and make every experience a favorable one at Old Orchard Nissan and like to do business with good people like yourself! Thank you!

They contacted me after I posted my car for sale on KBB.

They contacted me after I posted my car for sale on KBB. I asked over the phone how much was their offer. Associate said it’s best to drive over so they can appraise it physically. I agreed and drove to the stealership. Just maybe 5 mins or so they verbally just gave told me $3,000 only without even looking at my vehicle. Guy kept saying “it’s old, you know… blah blah blah.” First of all, I never said it was brand spanking new. It’s a 2013 BMW 335i x-drive with 87k miles with a clean title. I do not know what they’re smoking but they sure know how to low-ball/insult anyone. They could have just told me over the phone since they never looked at my car. Stay away from this dealership!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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With the change from Martin Nissan to new ownership Old

With the change from Martin Nissan to new ownership Old Orchard, we were a little concerned about the service we would receive. But seeing a familiar face, Dario Cardella, help ease the concern. Thanks to Dario and Gray!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car purchase! We're here to support you every step of the way at Old Orchard Nissan. Enjoy the ride, and remember, we're always here for you.