Old Orchard Nissan

(3,813 reviews)
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2022 state dealer award
View 13 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 213-9759 (847) 213-9759
Used (847) 929-1021 (847) 929-1021
Service (847) 929-1019 (847) 929-1019

Reviews

(3,813 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Old Orchard Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

This is my 2nd lease with Dario and Old Orchard Nissan.

This is my 2nd lease with Dario and Old Orchard Nissan...I love my Sentra and all of the safety features! I recommend that you contact Dario for a great deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for servicing your car from your local Nissan Dealer, Old Orchard Nissan. We try to exceed standards whenever possible. Thank you for being an Old Orchard Nissan VIP!

They made it work for us and got me a pretty good

They made it work for us and got me a pretty good financing package on a solid vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your positive review warms our hearts here at Old Orchard Nissan. We’re delighted to have exceeded your expectations.

Wish I could give this dealership zero stars.

Wish I could give this dealership zero stars. Scheduled an appointment and drove 45 minutes to check out a vehicle advertised online only to get there to be told one of the sales managers was driving it and wouldn’t be in for a couple of hours. Instead of holding it with a refundable deposit until I could actually view and drive it, I was told I had to fill out all the paperwork to purchase it if I didn’t want them to sell it before I could come back to follow day. To top it off, the sales manager working at the time writes me an offer with almost $10k up charges. So as one sales manager is driving the vehicle adding miles and wear and tear, another sales manager is adding unnecessary charges to the price of the vehicle. So unprofessional! Don’t waste your time and go somewhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
2 people out of 2 found this review helpful. Did you?
Yes No

Horrible experience purchasing a car from them.

Horrible experience purchasing a car from them. They tried to add on $6,000 of add-ons to the purchase price of a used car. $3000 was a "Delivery/Prep Fee" and another $3000 was "Accessories". They are not truthful to their car prices listed and try to get you when you come in to purchase a car. They sold me a Porsche Cayenne with a peeling dash. No mention of it in the add, when i asked before driving 3 hours to purchase the car if anything was wrong with the car, they said nothing wrong with the car, come over. I would stay away from this dealership. Jessica & Julia are their call center folks, do not give them your number or they will harass you after hours as well. They also lied to me about the tax title and registration. Be sure to go to another dealership! Avoid these guys like the plague!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

I’m sorry that you weren’t completely satisfied with your visit. We appreciate your feedback. We do try and work with customers who are within 350 miles of the dealership hopefully your local dealership can help you. Please accept our apology.

Fantastic and "transparent" experience with Dario and the

Fantastic and "transparent" experience with Dario and the entire staff at Old Orchard Nissan (OON) with the purchase of my new 2024 Sentra! This is our 4th Nissan, but our first purchased from Dario and OON; we used to purchased and service our Nissan's from a dealership in Evanston, but they have since closed their doors. My wife and I are extremely happy we met Dario and purchased from OON. We will recommend him to all of our family members! Contact Dario for a great "car buying experience!"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your positive review warms our hearts here at Old Orchard Nissan. We’re delighted to have exceeded your expectations.

I had an outstanding experience with Dario Cardella at

I had an outstanding experience with Dario Cardella at Old Orchard Nissan. First rate service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your positive review warms our hearts here at Old Orchard Nissan. We’re delighted to have exceeded your expectations.

Thanks for the good work Armen Bayrakhtaryan, he did

Thanks for the good work Armen Bayrakhtaryan, he did everything we wanted quickly and efficiently in buying a new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Old Orchard Nissan with your car-buying experience! We're committed to providing top-notch service and making sure you drive away happy.

This is my 2nd Rogue purchased from Dario and Old

This is my 2nd Rogue purchased from Dario and Old Orchard/Martin Nissan. Dario did a great job in explaining all of the new safety and convenience features of my new Rogue. I recommend that you contact Dario for smooth and hassle-free experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car purchase! We're here to support you every step of the way at Old Orchard Nissan. Enjoy the ride, and remember, we're always here for you.

Armen Bayrakhtaryan assisted with my car purchase.

Armen Bayrakhtaryan assisted with my car purchase. He was great! Completely knowledgeable, helpful, efficient, no wasted time, addressed all my questions & concerns. He paid attention to my needs. Not overly directive. I have purchased many cars and can honestly say he was the best salesman I have ever dealt with. Highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Old Orchard Nissan with your car-buying experience! We're committed to providing top-notch service and making sure you drive away happy.

It was a pleasant experience.

It was a pleasant experience. Our car salesman was very nice and knowledgeable and answered all of our questions. We would buy from you again. A worthwhile experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car purchase! We're here to support you every step of the way at Old Orchard Nissan. Enjoy the ride, and remember, we're always here for you.