Reviews
Mcfarland Ford has done a great job with my car.
Mcfarland Ford has done a great job with my car.. I've been getting my inspection sticker there for 6 years and they have been fair and knowledgeable and funny and kind to boot. Thank you so much. Kim
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales experience fast and professional!
Sales experience fast and professional! Tim our salesmen was excellent and provided us with all the information we asked for!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great review! We appreciate your recommendation! Enjoy that new vehicle!
great people great deal explained all questions and where
great people great deal explained all questions and where a great help though the process thanks Matt K was easy to talk to and a great person and salesman
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that Matt provided you with such excellent service! Thank you for this review and hope to work with you again in the future!
Rich had great customer service and my oil change was
Rich had great customer service and my oil change was done in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Smooth buying experience, efficient sales and operations
Smooth buying experience, efficient sales and operations staff. no hassles or high pressure sales tactics
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're thrilled to hear everything went smoothly! Thank you for choosing McFarland Ford of Rochester!
Johnathan, Mason and Matt were knowledgeable, helpful and
Johnathan, Mason and Matt were knowledgeable, helpful and nice. Would recommend this dealership to anyone after that experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
ART AND FRANK BOTH TOOK CARE OF MY SERVICE NEEDS, SERVICE
ART AND FRANK BOTH TOOK CARE OF MY SERVICE NEEDS, SERVICE WAS PERFORMED TO MY SATISFACTION. THEY DID A GREAT JOB OF ANSWERING MY QUESTIONS. THANK YOU GUYS AND MCFARLAND FORD
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely one of the best experiences I've had buying a
Absolutely one of the best experiences I've had buying a new car. Will return!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always happy with the friendly and good service received.
Always happy with the friendly and good service received. Would recommend this dealership to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I recently visited McFarland Ford dealership in
I recently visited McFarland Ford dealership in Rochester, New Hampshire, to have my 2013 F-150 Lariat appraised, and unfortunately, my experience was far from satisfactory. The sales representative initially claimed that the check engine light was on, but after going out to the truck together, I showed him that the light was not illuminated. He also mentioned that the truck was "stuttering," a claim that was not true, as the vehicle runs smoothly without any issues. To add to the frustration, the representative stated that the truck needed a new motor, which is completely inaccurate. The truck is in mint condition and runs perfectly fine. Despite this, I was offered only $3,000 to $4,000 for the trade-in, which is a stark contrast to the truck’s actual market value of around $20,000. This experience has raised concerns about the dealership’s integrity and professionalism. I would advise potential customers to be cautious and ensure that the evaluations they receive are accurate and transparent.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car