Reviews
No sale games, straight forward, no pressure, great
No sale games, straight forward, no pressure, great communication, on time, flexible, professional, efficient, great selection of vehicles
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a postive experience here at McFarland Ford of Rochester. Thank you for the 5 star review and for your business!
Rich in service is excellent with his customers.
Rich in service is excellent with his customers. Always courteous and personable. Even when I was snow birding, I’d call to inquire about my truck, and he’d answer my questions in a professional manner. Great job Rich!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My sales rep was very knowledgeable.
My sales rep was very knowledgeable. His name is Tim Ford. They never tried to talk me into anything that I did not want to buy. They didn’t wave around giving me what I asked for for my other truck as a trade-in. They were very nice everything they said was true and I’d recommend anyone to go back to MacFarlane Ford
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was a little taken aback that I had to pay for an
I was a little taken aback that I had to pay for an inspection on a brand new truck that I just purchased here in the fall. The service department was great though. Everyone I’ve dealt with are prompt, attentive and friendly.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Ease of the sales process.
Ease of the sales process. Not overwhelming! From financing to vehicle pick up when promised the process was flawless!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! It's good to hear the team provided you a smooth and respectful experience!
Extremely fast and courteous.
Extremely fast and courteous. Quick intake and done in less than a half hour, and lounge is clean and comfortable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were very professional, courteous and timely i would
They were very professional, courteous and timely i would recommend this ford dealer for service anytime
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice people who explained everything in detail and made
Nice people who explained everything in detail and made sure I understood the details and cost.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people to deal with.
Great people to deal with. Tyler is a great salesman. Couldn’t get the vehicle I really liked but he found one that I liked and I could get. He never gave up. Thousand thumbs 👍 up
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear Tyler assisted with finding you a vehicle! Thank you for the great review and for your business!
Great doing business no pressure very informative.
Great doing business no pressure very informative. People are very nice and respectful… Matt K was great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear the team here at McFarland Ford of Rochester provided an excellent experience! Thank you for the wonderful review!