McFarland Ford of Rochester

(554 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (603) 204-2415 (603) 204-2415
Used (603) 250-6405 (603) 250-6405
Service (603) 256-2276 (603) 256-2276

Reviews

(554 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McFarland Ford of Rochester from DealerRater.

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Tim was one of the first no pressure sales reps I have

Tim was one of the first no pressure sales reps I have worked with. He made it clear he was always looking out for my interests and what I wanted. Thank you Tim!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're happy to hear Tim made your experience with McFarland Ford of Rochester a positve one! Thank you for your kind review!

The Gentleman that helped me at the front desk was

The Gentleman that helped me at the front desk was wonderful. I believe his name was Art. I came in for an inspection and unfortunately, I didn’t pass due to the condition of my tires. Again, Art was wonderful. He personally assisted me in deciding which tires to go for. He was very honest, helpful and I feel that he treated me with respect. Again, I am incredibly satisfied with his customer service. Even after replacing my wheels, the service continued to be amazing, they very quickly re-inspected my vehicle and of course, I have since passed and have had no issues! Thank you Mcfarland Ford!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Tim was excellent to work with on the purchase of my

Tim was excellent to work with on the purchase of my vehicle. He was helpful without being overbearing or pushy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Craig, thank you for your wonderful review and kind words. We're glad to hear Tim made it an easy process for you!

Service was prompt.

Service was prompt. Wait was a bit shorter than originally told. Waiting area was comfortable

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Tim and the team at McFarland Fore made my truck buying

Tim and the team at McFarland Fore made my truck buying experience very smooth and simple. They worked with me, listened to me, and understood my needs.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Tim provided you with such excellent service! Thank you for this review and hope to work with you again in the future!

The service department was friendly and took care of my

The service department was friendly and took care of my appointment in a timely manner. Thank you!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Tyler was excellent through the entire sale process.

Tyler was excellent through the entire sale process. All of our questioned were answered and the process was fast. Thank you Tyler for your help.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

It's great to hear Tyler made it a quick and easy process for you! Thank you for your review and we'll be sure to pass the kind words along to Tyler!

Tyler Stanley was great to work with.

Tyler Stanley was great to work with. He went above and beyond to make this happen and we appreciate it!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had a positive experience with Tyler! Thank you for the great review!

The service department has always taken care of any

The service department has always taken care of any problems I have. They go above and beyond to ensure you’re happy. They also do great with accommodating transportation when my truck is in for service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great people.

Great people.. no pressure, very understanding of while buying process, thanks..Matt K was assume and so was rest of staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful words and great review!