Spitzer Buick GMC

(142 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00pm–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (419) 408-6888 (419) 408-6888
Used (419) 434-1163 (419) 434-1163
Service (419) 434-1053 (419) 434-1053

Reviews

(142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had a very pleasant visit to have my car serviced on

I had a very pleasant visit to have my car serviced on Wednesday. Joseph Secord explained everything so well - and it made it easier for me to understand. Very comfortable waiting room!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Pamela, Thank you for your excellent review! Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

Austin Rogers was excellent explaining the game plan for

Austin Rogers was excellent explaining the game plan for the visit I knew what to expect. He explained the payment program as we encountered more expensive to resolve all the issues. I felt I was treated fairly and well informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mj, thank you for taking the time to leave us this 5-star rating! We are glad that Austin was both helpful and informative throughout your visit. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know if we may ever be of further assistance to you.

We always recieve great service at Spitzer.

We always recieve great service at Spitzer. Friendly people and family atmosphere. They go above and beyond for their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jason, we appreciate your positive review! Providing top-notch service is so important to us, and we are glad that our efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

Greg Smith helped me at my last visit at Spitzer.

Greg Smith helped me at my last visit at Spitzer. He was very professional and explained everything to me that needed done. And they had my car done in good time since I have to wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Linds, We are grateful for you leaving Greg this wonderful review! We are pleased to know that he was very professional and explained everything that needed to be done on your vehicle. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Aaron was our salesman and he was wonderful to work with!

Aaron was our salesman and he was wonderful to work with! He was not pushy or persistent to get a sale, he was a genuine person! Tony the Manager was also very helpful, he came out and greeted and congratulated us as well! I highly recommend Spitzer Dealership and will purchase from there again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Providing white glove service is so important to us here at Spitzer Buick GMC and we are glad that Aaron and Tony's efforts could meet your satisfaction and high recommendation! We are thrilled to know that they were very helpful, not pushy and wonderful to work with. Congratulations on your new vehicle- behalf of the entire team!

Professional, quick and easy process.

Professional, quick and easy process. Thank you Rick England for the great experience. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark, Thank you for leaving Rick this incredible review and recommendation! We are happy to know that he was professional and made the process quick and easy. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Spitzer Buick GMC team!

Amy Clark was pretty amazing to work with.

Amy Clark was pretty amazing to work with. She was very responsive, informative and fair with my experience. Her Business Manager, Nick, was also very helpful and informative. I was a little disappointed in the amount of time it took to receive the new truck but I understand that is no fault of the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Rae and Butch, We greatly appreciate you for leaving Amy and Nick this remarkable review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were very informative, responsive, helpful and amazing to work with. We sincerely congratulate you on your new Truck- behalf of the entire Spitzer Buick GMC team!

Very helpful and accommodating been doing business with

Very helpful and accommodating been doing business with them for years . Our sales person was Amy she was very , very nice to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, Providing immaculate service is so important to us here at Spitzer Buick GMC and we are glad that Amy's efforts could meet your satisfaction! We are thrilled to know that she was very nice to work with. We wish you safe travels until we meet again. Congratulations on your new vehicle- behalf of the entire team!

The woman named Amy was so kind and knowledge.

The woman named Amy was so kind and knowledge. She smarties all my questions and even ones I didn't think to ask.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Kellie, We greatly appreciate you for leaving Amy this remarkable review! We are delighted to know that she was so kind and knowledgeable. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Buick GMC team!

Amy made my car buying experience so smooth.

Amy made my car buying experience so smooth. Would definitely go to her again. Will be recommending to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tina, We are grateful for you leaving Amy this exceptional review and recommendation! We are pleased to know that she made your car buying experience so smooth. We look forward to working with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Spitzer Buick GMC team!