Spitzer Buick GMC

(142 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00pm–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (419) 408-6888 (419) 408-6888
Used (419) 434-1163 (419) 434-1163
Service (419) 434-1053 (419) 434-1053

Reviews

(142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Jon Calmus, our sales consultant, was excellent.

Jon Calmus, our sales consultant, was excellent. His knowledge and skills were top-notch. He worked hard to find the perfect car for us and accomplished that in a day. He spent over an hour with us explaining all the bells and whistles on our new Enclave. We are 100% happy with our experience with Jon and Spitzer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Enclave and welcome to the- Spitzer Buick GMC Family. We are honored that you chose us as your dealership for this sales experience. Jon will be overly excited to hear that you added him to your stellar review, thank you. We strive to serve customers just like you, please let us know if there's anything else we can assist you with.

We chose a paint and fabric protection package and Rick

We chose a paint and fabric protection package and Rick England did an excellent job. The job was finished on time and we were able to pick up the car as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mary, Thank you for your time to give feedback about our Service Department. We are pleased to hear that your vehicle experience with us was, hands down, second to none. Rick will be over-joyed to hear that you were so pleased with his work, thank you! We look forward to seeing you again when your vehicle is ready for its next service. Safe travels!

Michael Holtgreven was amazing to work with.

Michael Holtgreven was amazing to work with. They did not have the exact color I was looking for but he was able to locate and have it brought to the dealership. He even came in on his day off so we could close the deal when it was convenient for us. I truly appreciate his kindness and dedication to his customers! I look forward to working with him for future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your time and feedback. We are pleased to hear that your experience with us was so positive. We look forward to seeing you again when you are ready to purchase your vehicle. Michael will be over-joyed to hear that you added them to your fantastic review! Safe travels and Happy Holiday's!

Joseph Secord did what I expected from a service advisor.

Joseph Secord did what I expected from a service advisor. Had an oil and filter change, there were no issues. This was my first service visit with Spitzer. I will use them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this review with us. Joseph and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail, Welcome to the-Spitzer Buick GMC family! We look forward to the next opportunity to serve your automotive needs.

Friendly, helpful people.

Friendly, helpful people. When I was looking for another auto, I chose Spitzer. I have had many autos/SUVs through Warner now Spitzer. They take care of their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

On behalf of everyone here at- Spitzer Buick GMC Findlay, thank you for providing us with this amazing review. We value that you continue to chose us as your dealership, if there is anything we can do to change the 1 Star to a 5 Star please let us know. Safe travels.

Michael Holtgreven was exceptional in helping us find a

Michael Holtgreven was exceptional in helping us find a new vehicle. He made the entire process as easy as possible for us. This was our first brand new car and we couldn’t be more happy with it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Karen, Congratulations on your new vehicle! Michael is a great asset to our team and will be happy to hear about your positive experience. We realize you have several choices when buying a car and thank you for choosing- Spitzer Buick GMC. Have fun cruising around in your new vehicle, safe travels!

We had a great experience shopping for a new used car for

We had a great experience shopping for a new used car for our son at Spitzer. Michael Holtgreven helped by listening to what we were looking for and showing us cars that had what we wanted and were in our price range. He found us an excellent car that our son loves and checked all of our boxes. We are very happy with our experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Michael took such great care of you and your family. Enjoy your new vehicle and we look forward to seeing you in the future. Warm wishes & safe travels!

Great experience working with my sales guy.

Great experience working with my sales guy. Listened to what I was looking for and how much I wanted to pay and kept me updated when he came across anything within my range!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with us! We're glad to hear Michael was able to help you find the perfect vehicle to fit your family's lifestyle. We look forward to the opportunity to help you with next vehicle chose, until then safe travels!

I had a great experience at Spitzer Amy Clark

I had a great experience at Spitzer Amy Clark is the best. Very friendly and honest I would recommend visiting her and the whole team. I can’t thank her enough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

John, Thank you for sharing your positive experience! We are glad to hear Amy was able to provide 5-Star service. We look forward to an opportunity on working with you again. Best wishes from the entire team-Spitzer Buick GMC!

I tried pitzer.

I tried pitzer. For looking for a used suv that was in our price range and they had a nice car that we liked Thank you Amy Clark for helping us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Lora, Thank you for letting us know you had a great experience at our dealership with Amy and we hope that you are enjoying your new SUV. Please feel free to contact us if you have any questions about your vehicle.