Freedom Chrysler Dodge Jeep Ram of Lexington

(378 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
New (859) 765-1004 (859) 765-1004
Used (859) 340-8701 (859) 340-8701
Service (859) 340-8703 (859) 340-8703

Reviews

(378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freedom Chrysler Dodge Jeep Ram of Lexington from DealerRater.

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The service was great. The waiting area was clean and...

The service was great. The waiting area was clean and neat with water and snacks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everything was done very professionally and we would...

Everything was done very professionally and we would especially like to thank our salesman John Brock for helping us get through the whole process of buying our new vehicle!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership easy to deal with Carl and Seth were...

Great dealership easy to deal with Carl and Seth were great to do business with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Be careful before you sign

Be careful buying here lots of extra fees they try to force you to buy in the financing department like $3500 warranty $1500 gap insurance $995 resitall service contract but remember you can get a full refund on your warranty and gap if you cancel before 90 days don’t fall for their coupon gimmicks to lower your interest rate either 😉

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Shop elsewhere they will sale you warranty at $3500 and...

Shop elsewhere they will sale you warranty at $3500 and Gap at $1500 the highest price they can and then it’s like pulling teeth to get it back they will also make you buy resist all paint and interior protection at $995.00 when it’s not required that you do and then not register that it was done also the guys in finance are in it for the big bonus from all this stuff so remember it’s your money and I would suggest canceling it you can find all these extras elsewhere at a much cheaper price

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kevin did a great job getting me into a truck I wanted...

Kevin did a great job getting me into a truck I wanted and at a price I was very happy with. Finance explained everything clearly and patiently

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our salesman was David Kubiluls and was very helpful and...

Our salesman was David Kubiluls and was very helpful and not overbearing. The finance team was efficient and courteous ! Good buying experience !!!!!!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Scheduling was efficient and work was performed in a...

Scheduling was efficient and work was performed in a timely manner. All employees were very personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Staff was extremely welcoming and polite. It was a long...

Staff was extremely welcoming and polite. It was a long process was my only complaint. So far I’m happy with the service I received and would definitely use them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Absolutely the best service on my vehicle I have ever...

Absolutely the best service on my vehicle I have ever experienced, great job and no problems!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.