Reviews
West Herr of Canandaqua provided a great experience for
West Herr of Canandaqua provided a great experience for me from customer service to inventory to working out a great deal. Brian S. from Sales, Cody C. from finance, and Zach J. from customer care went above and beyond and I extend my full appreciation. My only regret is not knowing what quality they provide is all aspects, and not going to West Herr sooner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I appreciate all the help and guidance Bryce Miller, Greg
I appreciate all the help and guidance Bryce Miller, Greg and Alan gave me today at West Herr in Canandaigua. They all were very kind and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bryce Miller overheard a concern I was telling a Service
Bryce Miller overheard a concern I was telling a Service Tech that I was very worried about. He not only listened, but went out of his way to take care of the Service for me! He didn't have to do anything but he did !! Now that is Incredible Customer Service!! Bryce is a true gem and an asset to West Herr.Thank you Bryce!! Not having to worry anymore is priceless!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kathleen, So happy to hear this! Thank you for choosing West Herr!
Very pleased with the thorough workmanship and attention
Very pleased with the thorough workmanship and attention given to my vehicle. They receive my highest recommendation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Greg Wright service advisor promptly fit me in for my
Greg Wright service advisor promptly fit me in for my car inspection on a Sat afternoon when I realized it was a day overdue. So grateful for his kindness!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Dealership!
Service Rep was excellent. Always courteous and friendly. Explained all service performed on car and brought to your attention anything that needed to be addressed. Service Technician was also very knowledgeable and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience once again! A+++ dealership!
Just leased our second vehicle from this dealership. Tony was very personable, knowledgeable & a great salesman. Everyone we dealt with throughout the deal was great! Nice clean & well run friendly atmosphere. Had no idea we would be driving out in a new SUV same day but deal was fair & they made it happen. Would recommend for sure!
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awsome Service .
Awsome Service . Staff is Awesome They did an Awesome job on my Honda HRV . I will always come back for service or buy my next vehicle. Thank You
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Just bought a beautiful CR-V at West Herr.
Just bought a beautiful CR-V at West Herr. Tony found the perfect car for me and the sales process was smooth as silk. I’ll be going back there the next time I need a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know you had a seamless experience with Tony and found the perfect Honda CR-V at West Herr Honda of Canandaigua! We look forward to seeing you again when it's time for your next vehicle. Safe travels!
I found them, after initial meeting with salesman, to be
I found them, after initial meeting with salesman, to be very cooperatve, and helpful. I purchased a car there. My first visit, ended in what I felt was a "run around". I received false information, and no follow-up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car