West Herr Honda of Canandaigua

(547 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (888) 573-0451 (888) 573-0451
Used (888) 550-3547 (888) 550-3547
Service (888) 550-7304 (888) 550-7304

Reviews

(547 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Honda of Canandaigua from DealerRater.

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Nathan is professional, friendly and helpful.

Nathan is professional, friendly and helpful. He completely turns the car salesman stereotype on its head.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional and timely.

Professional and timely. No surprises. I appreciated them letting me know how long it had been since brake work had been done last. Dan O’Brien

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Everyone was friendly and helpful.

Everyone was friendly and helpful. They all took the time to make sure I got the car I wanted. I never felt rushed or pressured.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nathan’s a great salesman.

Nathan’s a great salesman. Kind and patient. Would recommend to everyone love my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very knowledgeable, very friendly, and excellent

Very knowledgeable, very friendly, and excellent communication! Talked me through all the services my vehicle was receiving and explained their importance as well! Greg is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nathan was excellent.

Nathan was excellent. Knowledgeable, efficient, and friendly. He made the buying process very smooth. I’d highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very pleasant and knowledgeable sales people.

Very pleasant and knowledgeable sales people. The business people were very pleasant and knowledgeable too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good service people, in the phone and at the desk.

Good service people, in the phone and at the desk. Comfortable waiting area and a loaner car was made available for the afternoon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sue, We're so happy to hear this! Thanks for choosing West Herr!

Awesome people to deal with at this dealership.

Awesome people to deal with at this dealership. I highly recommend Dennis and Zachary ! Everyone was super helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

She was very good and I would keep going back and I would

She was very good and I would keep going back and I would recommend her to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.