West Herr Honda of Canandaigua

(547 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (888) 573-0451 (888) 573-0451
Used (888) 550-3547 (888) 550-3547
Service (888) 550-7304 (888) 550-7304

Reviews

(547 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Honda of Canandaigua from DealerRater.

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Wonderful

Mary Monroe was a terrific sales person. I would buy another car from her and recommend her to my friends and family. Mary was knowledgeable about everything.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Another Great Buying Experience

I worked with Tony for the second time in three years and once again it was a great buying experience. Tony doesn't pressure you into making a decision or play games with the numbers. He gives you the information you need to make an informed decision early in the process and is very responsive even when emailing him question after question. I would definitely recommend that anyone looking for a car go talk to Tony.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

Tony is great to work with. Easy to talk to. Not a pushy salesperson. It was a pleasure doing business with him. I recommend Tony D is you ever want to purchase a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very pleasant experience

I purchased a used CRV from Tony. He was very pleasant and explained all the features on the car. When I picked it up, he went over them again. It was easy, pleasant and informative.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was assisted by Mary Monroe and was very pleased with her

Mary was very knowledgable and patient in answering my questions. I felt confident that any questions I had were answered professionally and that in the future I could contact her! Very pleasant experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

great experience

I needed to unexpectedly purchase/lease a,car d/ t my car being in an accident. Mary was great,full of information and easy to work with. She even stayed late so I could test do another test drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ed takes exceptional care of his customers.

I have worked with Ed since 2013 when he helped me select my Honda Accord sport. A great Car! Ed is currently assisting me acquire a 2016 Sport.i appreciate his experience and patience. I certainly recommend Ontario Honda for caring and excellent experience! Bill C. Webster NY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

2016 CRV purchase of 01/19/16

From the minute I walked into the dealership and met Mary Monroe I knew I was going to purchase my vehicle from her. She was extremely pleasant, knowledgeable and patient with me with all my questions. She was able to get me the CRV with everything I wanted including the color! I liked working with a woman salesperson as this was a first for me. I feel Mary is a truly genuine person who wants to make your car buying experience a pleasant one. I absolutely love my CRV and have already told family and friends to go see Mary when they want to purchase their next Honda. I also worked with Stefanie Northrup and Grant Morey. Both of these individuals were just as pleasant and friendly as Mary. The entire experience at Ontario Honda was great! Thanks Again Mary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

Tony was great to work with. Will go back when my lease is up again. This is my 3rd Honda and 2nd buy from Ontario Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New 2016 Odyessey

I worked with Mary Monroe. She was very pleasant. She answered all my questions and what she could not Mary would find out the answer. Mary is a good listener and is able to put you at ease. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.