Ken Ganley Kia Mentor

(2,326 reviews)
Sales hours: 11:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:30pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2016 consumer dealer award
New (440) 297-2144 (440) 297-2144
Used (440) 586-3019 (440) 586-3019
Service (440) 586-3016 (440) 586-3016

Reviews

(2,326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Kia Mentor from DealerRater.

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Marques Moore was an excellent salesman and was extremely

Marques Moore was an excellent salesman and was extremely helpful throughout the process. Made it super easy when no one else could help. Thank you Marques

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Marques Moore is the best guy to go to if your looking

Marques Moore is the best guy to go to if your looking for a great deal on a car, very helpful come zee Marques Moore you won't regret it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We look forward to your next visit! Take care!

I have been coming here for many years, the service I

I have been coming here for many years, the service I receive is always good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

The staff was very courteous , they ordered the parts

The staff was very courteous , they ordered the parts needed promptly and installed them , and washed the car when they were done 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Buying a car is not the worlds best experience.

Buying a car is not the worlds best experience. That said, our salesman Dmitry was the best. Knowledgeable, patient. Along with all the other staff members we encountered. Would recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Rich, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Please let us know if there is anything else we can do for you; we are more than happy to help!

Zachary Piotrowski greeted me, helped with 1st service at

Zachary Piotrowski greeted me, helped with 1st service at dealership, applied my super saver discount for oil change. Estimated time it would take, returned SUV washed and took my payment. Nice,Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Staff were very nice and helpful.

Staff were very nice and helpful. Went over everything nicely and was quick as could be. Felt like I got a fair deal and the car was fantastic. Super happy with my experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

I was in the market for a new car.

I was in the market for a new car. I test drove three different manufacturers. Within a couple days, Dmitry make sure I didn’t have any questions about the test drive. I ended up purchasing a car from him because he was very knowledgeable and was giving me a fair deal. I would highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Kumba, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

The salespeople and service representatives were

The salespeople and service representatives were extremely helpful and considerate. They walked me through the entire process and did not rush me. We worked together to ensure all my concerns were addressed and completed. Well organized and people friendly group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Marques was very helpful in getting me into a car worked

Marques was very helpful in getting me into a car worked fast and efficiently. Answered all my questions effectively.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Please don't hesitate to reach out if there's anything additional we can do for you.