Bergey's Volkswagen of Wilkes-Barre

(1,506 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 5 awards
2021 state dealer award 2018 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (570) 866-3198 (570) 866-3198
Used (570) 866-3165 (570) 866-3165
Service (570) 866-3196 (570) 866-3196

Reviews

(1,506 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergey's Volkswagen of Wilkes-Barre from DealerRater.

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They worked with me having not so great credit and I got...

They worked with me having not so great credit and I got to leave with an awesome new truck. They did an awesome job getting to the sale with me and really earn there business. God bless this dealership and I hope there dealing always remain fair and just.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The employees were friendly, helpful, and wonderful. They...

The employees were friendly, helpful, and wonderful. They helped we with an airbag recall and were punctual with the service. I eas greatful for their help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

First I trust the service men and the person at the desk...

First I trust the service men and the person at the desk to tell me what my car needs to have done . My car is 17 years old and I love it. It is the 3rd Mazda I bought. I always feel safe when I leave. Everyone is kind and explains what needs to be done.Also I am a woman ,it is my car ,and they talk to me not him.😍 Thank you Karen Allen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The people i worked with was very helpful and...

The people i worked with was very helpful and professional. Everyone i spoke to was extremely nice and understanding . They didnt treat me bad in any kind of way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The staff at Wyoming Valley Motors were very helpful in...

The staff at Wyoming Valley Motors were very helpful in helping me buy my first brand new car! I was very pleased with the kindness of everyone there.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I purchased last 2 vehicles and my dad bought many cars...

I purchased last 2 vehicles and my dad bought many cars from WVM. Gary was great in helping me with trade and vehicle. The staff is always so kind and courteous. Will keep coming back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional .the service was impeccable, the team...

Very professional .the service was impeccable, the team fulfilled all my requests and even updated my inspection for 2022 because I bought the vehicle in April never checking the sticker that was due in Sept 2021. Thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Purchased my car here have it serviced here do an...

Purchased my car here have it serviced here do an excellent job from scheduling to inspections very good technicians would recommend to family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Sales team was exceptional. Rob and Justin did everything...

Sales team was exceptional. Rob and Justin did everything they could to get me in the car I wanted with no issues. They were not pushy and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Took the time to review and correct the problem...

Took the time to review and correct the problem identified. Followed up post repair to ensure issue resolved and repair procedure was correct for the issue.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.