Reviews
The VW Service Department is there for the customer. As...
The VW Service Department is there for the customer. As always, a positive experience well worth the mention, each and every time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was great. But website difficult to use. Phone...
Service was great. But website difficult to use. Phone number on web page is not valid. Thought I set up service appointment on line but it was never confirmed. Appeared at designated time. Wasn’t on schedule but took me in anyway and provided prompt shuttle service. Actual service was great but web page can be cleaned up a little.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I have bought many cars from this dealership. Between...
I have bought many cars from this dealership. Between Audi and VW probably 7 cars. This time was the best. They do such a great job taking care of you there I would never go anywhere else. Rob the salesman was excellent! So was the finance guy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great sales staff Rob! Great selection nice showroom Love...
Great sales staff Rob! Great selection nice showroom Love my new Taos. Good location and good people!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership offers easy, Fast and prompt service. I...
This dealership offers easy, Fast and prompt service. I am glad I chose them for my service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service! We were traveling and our Mazda needed an...
Great service! We were traveling and our Mazda needed an oil change. They were able to fit us in their busy schedule and their service was exceptional. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was great they looked for what was causing...
The service was great they looked for what was causing warning light to come on. Told me what part was needed & how much it cost. Order the part.Called me yesterday gave me appointment next week .always very professional. Am 100 % satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great staff and service. They are Friendly courteous and...
Great staff and service. They are Friendly courteous and respectful. No hassle and professional. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
After buying new car electrical problem occurred where...
After buying new car electrical problem occurred where warning lights continued for 4 months took car to dealer a dozen times. Nothing was ever found. Took it once to Kelly VW Scranton fixed though they took a week to troubleshoot. Yesterday I took my older VW for service and they stated they do not service older than 2005. Seems they have service technicians but no mechanics. Service people need to be told what to do by the system software and cannot go beyond that if there is no solution given.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
excellent service, very friendly, great waiting area, I...
excellent service, very friendly, great waiting area, I would highly recommend Wyoming Valley motors, very reasonable prices
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair