Reviews
purchase of sebring convertible
we are very pleased with this dealership this is our third vehicle purchase in 3 years al doebler very helpful knowledgeable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you Millie. Its always nice to have returning customers.
Great customer friendly dealership
I've been looking for a different vehicle for long time since my current vehicle is 14 years old with over 160,000 miles on it. My van has been very good to me over the years, but I needed a change. I've been doing a lot of research on-line. I was at BZ's getting my van serviced and was looking around at the cars. The 2014 white Dodge Journey Crossroad really caught my eye. I talked with Kurt Kern about the car. We batted some numbers around with rebates, trade-in, financing, etc. I took the numbers home and was still doing more research. Buying a new car isn't something you do on the spur of the moment, at least not for me. I talked my husband in to going with me Saturday morning. We looked at the Journey again and another vehicle and my husband agreed with me about the Journey. With Kurt's help and the staff at BZ Motors, I drove off the lot with my new Dodge Journey! My husband and I take our vehicles there for service, which is excellent, and I will continue to do so with my new Journey. P.S. Kurt is a very nice guy, easy to talk to, and very personable. He is an asset to your dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Newt, thank you so much for letting us know how your experience went last week. I am sure Kurt has followed with you all ready and I will make sure he gets a copy of this. Please let our staff know if you need anything down the road.
Great sales staff
Craig and Elaine were incredible at hanging in there with us and working through some wrinkles in our purchase of a used vehicle that we needed. They took all the time needed to get through the paperwork and come up with options when road blocks were met. We appreciated their talent and patience in selling a USED vehicle. If/when we are in the market for a new vehicle...guess where we will go! Thank you to this dealership in providing the support services to allow Craig and Elaine to do their work impeccably. Rick and Bonnie , Milton, PA
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bonnie and Rick, Thank you for your positive remarks. I will pass your comments on to Elaine and Craig. Please let us know if you need any help down the road.
Great Service-Great Dealership-Great Salespeople
We recently purchased a 2012 Jeep Grand Cherokee Limited and was very pleased. We had the best experience in car buying we have ever had. Working with Craig Benner was a pleasure. There was absolutely no sales pressure. All our questions were answered and we got a great deal. After purchasing the vehicle we drove it over a 1000 miles home to Florida, we had no problems and are very pleased. I would highly recommend BZ Motors and Craig to anyone looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bill and Carol, It was a pleasure meeting you earlier this month. You can be proud of Craig. He is a great young man and a pleasure to have as part of our staff.
Want a great buying experience?..Go to BZ Motors
I spent many hours at different dealerships in NEPA looking for a car. From Stroudsburg to Reading and Wilkes Barre to Lewisburg. BZ Motors is quite a ride for us but it was well worth it! I found a car on their website that I was interested in. I emailed the dealership around their closing time, and the sale manager (Scott Bennett) got back to me right away. I made an appointment to see the car the next day. Early the next morning I received an email from salesman Craig Benner (Scooter) confirming the appointment. Due to unforeseen circumstances my wife and I were over 2 hours late for our appointment. This didn?t present a problem as the car was out in front and ready for the test drive. Craig is a great sales person. No pressure, plus you feel like you have known him for a while. We fell in love with the car. He went out of his way, and above and beyond to work with us, so that we could leave with the vehicle. If you?re looking for a vehicle, either new or used, go to BZ. Be sure to ask for ?Scooter?, and get ready a pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your remarks. Please let us know if there is ever anything we can do for you.
No nonsense
This is the second time I've purchased a car largely over the internet. Scott Bennett, the gentleman in charge of internet sales, was incredible to work with. Very responsive, very reasonable, and absolutely no nonsense. Got a great deal, with no hassle and could not be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your response. We would love to be your dealer of choice in the future as well.
A+ Recommend
A big thanks to Elaine DePinto. She was very helpful and patient with all our questions etc... She went the extra mile for us. Great communication via email. We have talked with alot of dealers of the past several months looking for the right Jeep. Elaine and BZ were the most professional, friendly and knowledgeable staff we found. No pressure, no games. Two thumbs up. We will go back for our future purchases. THANKS!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for such a great review. Elaine is a asset to this company and I am sure she will give you great follow up in the future.
great buying experiance
I just purchased a 2014 dodge journey from BZ motors and it was the best car deal experiance ive had. They took their time too show me things in the car. Answerd all my questions i had.I am looking foward too see how my experiance with service goes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review. The Journey is my wife's vehicle of choice as well and she loves it. We look forward to a long relationship with you through our service department as well.
BEST DEALERSHIP EVER!!!!!!!!!!!!!!!
My husband & I can not say enough good things about this place. Everyone knows there is more to the dealership than just buying a vehicle! A really great dealership strives on good customer service. This is the best dealership hands down for making a customer wanting to return. All staff we have encountered have been great, but there is one guy who has been an exception to the rule. His name is TOM KRAUS. No place is perfect, but this guy will do his best to try to make every situation the best experience. Very nice guy who really cares about customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review in Cars.Com. I spoke to you the day you were in when Tom was out. I will make sure he sees this.
Outstanding buying experience!
Scott Bennett was great to work with - lots of follow-up during the buying process. Beautiful SUV. Good job of educating about features by Elaine DePinto. Best buying experience we've ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was my pleasure working with you throughout the process. And thank you for your positive comments.