AutoNation USA Phoenix Avondale

(209 reviews)
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award
(866) 559-0202 (866) 559-0202

Reviews

(209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation USA Phoenix Avondale from DealerRater.

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My 1st time buying from autonation was a great

My 1st time buying from autonation was a great experience, both during & after the sale, when I had some questions!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!

We had a very pleasant experience.

We had a very pleasant experience. Demitri Davis was our salesperson & he was courteous, professional, & helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Very good customer service but extended warranty was too

Very good customer service but extended warranty was too expensive. Scheduled mobile service team to repair the vehicle for my convenience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ken, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great customer service, enjoyed my overall experience

Great customer service, enjoyed my overall experience while browsing the inventory they had. Learned a few new things in the process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Pablo, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

Autonation purchased our vehicle hassle free for a good

Autonation purchased our vehicle hassle free for a good deal. Isaac had great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Celeste, it is great to read such wonderful comments about your recent experience with us! We look forward to your next visit! Take care!

Autonation purchased our vehicle hassle free for a good

Autonation purchased our vehicle hassle free for a good deal. Isaac had great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Celeste, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

JJ and Lupe were super helpful in the quick process of

JJ and Lupe were super helpful in the quick process of selling our vehicle. We came in as walk ins and walked out with a check shortly after. Not to mention they gave us the best deal compared to other dealerships. Excellent experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Gisel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Kimberly and Daisy were very helpful and knowledgeable,

Kimberly and Daisy were very helpful and knowledgeable, they made the process smooth and easy! Would recommend this place to any of my family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Overall a great experience.

Overall a great experience. Vicenta, the person that helped me was amazing. She explained step by step the entire process and was so patient with all my questions. I definitely recommend the AutoNation in Avondale!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us, Bianca! Thanks for the recommendation and have an amazing day!

Overall a great experience.

Overall a great experience. Vicenta, the person that helped me was amazing. She explained step by step the entire process and was so patient with all my questions. I definitely recommend the AutoNation in Avondale !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bianca, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!