Valley Imports Mercedes-Benz

(2,964 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30pm–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 48 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (701) 970-2663 (701) 970-2663
Used (701) 970-2665 (701) 970-2665
Service (701) 212-1583 (701) 212-1583

Reviews

(2,964 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Valley Imports Mercedes-Benz from DealerRater.

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Good customer service and there’s no discrimination, all

Good customer service and there’s no discrimination, all the managers are willing and happy to work with you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience with us!

Valley Imports staff was easy to work with, fair,

Valley Imports staff was easy to work with, fair, responsive, and knowledgeable. I am very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We appreciate you!

Everything they said they were going to do they did.

Everything they said they were going to do they did. Our car was ready to go in the timeframe given. Jordan stayed late on our first meeting which we appreciated. Jordan followed up with us in a week after our purchase to see if we had additional questions and that we feel comfortable with all the option the car has. He didn’t just sale is a car but service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We take our customer reviews seriously because we believe we can learn and improve from them. With that being said, would you feel comfortable telling us what we could have done better/differently to have earned 5 Stars? Thank you.

Friendly and helpful, very knowledgeable of vehicle

Friendly and helpful, very knowledgeable of vehicle technology, quick to provide quote, proactive follow up after purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We appreciate you!

Todd was verry pollete and willing to help to try every

Todd was verry pollete and willing to help to try every car we asket to test drive with out hesatation and was very help full and pollite

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words regarding Todd! We appreciate your business!

You forgot to ask me about Angi at the service desk.

You forgot to ask me about Angi at the service desk.. Her being at Valley Imports did and does greatly enhance my confidence in being a Valley Imports customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your kind words regarding Angi! We truly appreciate you sharing your experience!

Levi was professional, amicable, good communicator and

Levi was professional, amicable, good communicator and his work was excellent. I highly recommend his work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words regarding Levi!

Extremely responsive, accommodating, friendly, and

Extremely responsive, accommodating, friendly, and knowledgable. Service was excellent! Robbi did an awesome job of meeting our tight timeframe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your business!!

Everything was flawless from the start!

Everything was flawless from the start! The staff make you feel so welcome and are helpful in giving you options on vehicles but also allowing you the slack to decide what’s best for you in your next new vehicle! Finance department was smooth, well explained and they were sure to give me all my options when it came to adding extras such as tire coverage, rock chip paint protection and windshield coverage!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are grateful for your business and appreciate the 5 Stars!

Great service.

Great service. Took time to talk me through the whole process. Made me feel special.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for sharing your experience with us! We appreciate your kind words and the 5 Stars!