Valley Imports Mercedes-Benz

(2,964 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30pm–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 48 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (701) 970-2663 (701) 970-2663
Used (701) 970-2665 (701) 970-2665
Service (701) 212-1583 (701) 212-1583

Reviews

(2,964 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Valley Imports Mercedes-Benz from DealerRater.

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Good, but never knowing the price of our order until date

Good, but never knowing the price of our order until date of pickup is not appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We take our customer reviews seriously because we believe we can learn and improve from them. We appreciate your business!

Robbie was very easy to work with for test driving cars.

Robbie was very easy to work with for test driving cars. The purchase of Q5 was simple and available as planned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words regarding Robbie! We appreciate your business and the 5 Stars!

From the minute we walked in, we felt welcomed and

From the minute we walked in, we felt welcomed and appreciated. My husband and I have bought several cars throughout our years together, and I can honestly say, Valley Imports was the best company we have worked with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for sharing your experience with us and for your kind words! We appreciate you!!

Very outgoing and friendly, very customer oriented, very

Very outgoing and friendly, very customer oriented, very easy to present knowledge regarding purchase of vehicle,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your kind words and the 5 Stars!!

A big Thank You to the Valley Imports Team in providing

A big Thank You to the Valley Imports Team in providing outstanding service. I feel that my business is very much appreciated. Special thanks to Erik!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and the 5 Star rating! We appreciate you!

Easy straight forward experience.

Easy straight forward experience. Best I've had to this date. Would recommend to someone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for sharing your experience with us. We take our customer reviews seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable sharing with us what we could have done better/differently to have earned 5 Stars? Thank you.

Great experience from start to finish!

Great experience from start to finish! I love my new vehicle and will spread the word on how great you guys are.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you so much for the kind words! We appreciate you!

I have purchased multiple cars from this dealership and

I have purchased multiple cars from this dealership and every time it's the same experience. Great group of people and wonderful service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your loyalty and kind words!

Very personable sales people.

Very personable sales people. Levi was very knowledgeable and accommodating. Sales process was very smooth. This is the second vehicle I purchase from Valley Imports. Very good service department as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for sharing your experience with us. We take our customer reviews seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable sharing with us what we could have done better/differently to receive 5 Stars? Thank you.

It was a pleasure doing business with Joel.

It was a pleasure doing business with Joel. He was very friendly, knowledgeable and straightforward. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words regarding Joel! We take our customer reviews seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable sharing with us what we could have done better/differently to have earned 5 Stars? Thank you.