Valley Imports Mercedes-Benz

(2,964 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30pm–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 48 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (701) 970-2663 (701) 970-2663
Used (701) 970-2665 (701) 970-2665
Service (701) 212-1583 (701) 212-1583

Reviews

(2,964 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Valley Imports Mercedes-Benz from DealerRater.

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The Audi was the reason I chose Valley Imports and I was

The Audi was the reason I chose Valley Imports and I was referred to Erik. He was very professional, had all the answers, and did not waste any of my time. I very much appreciate his service and I am loving my new car. I would work with him anytime and recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for sharing your experience! We truly appreciate the kind words for Erik and are grateful for your business!

I enjoyed my experience with valley imports.

I enjoyed my experience with valley imports. Joel was nice to work with. I'm very happy with my vehicle I purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We take our customer reviews seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable sharing with us what we could have done better/differently to have earned 5 Stars? Thank you!

Way too much information at one time, I found it

Way too much information at one time, I found it overwhelming, my brain couldn't absorb much more, much less retain the information.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We recommend contacting Tana to schedule some time to go through your vehicle again. We call this a "second delivery" and many of our customers take advantage of this service! We appreciate your business!

Excellent service and follow up on any questions or

Excellent service and follow up on any questions or concerns . Very helpful. Highly recommend the dealership

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much!

No hassle, no pressure!

No hassle, no pressure! All salespeople were attentive and curteous, especially Robbie, our salesperson, and Matt, the business manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your kind words and 5 Stars!

Salesman was excellent to work with and very easy to talk

Salesman was excellent to work with and very easy to talk to. Dealership clean and organized. Will definitely give them a chance when purchasing another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words!

Very efficient transaction.

Very efficient transaction. Upfront from the beginning and honest. Recommend anyone looking for a vehicle to give them a chance.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for sharing your experience! We appreciate you!

everything went smooth and I really do not have any

everything went smooth and I really do not have any complains about service that I received in Valley Import. everything was perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That is great to hear! Thank you for taking time to share your experience!

Everyone was wonderful.

Everyone was wonderful. I would rate buying a car from Valley Imports as the best car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We appreciate you!

All perfect in every category.

All perfect in every category. I can not think of how I could be treated any better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for sharing your experience with us! We appreciate the kind words and the 5 Stars!