Valley Imports Mercedes-Benz

(2,964 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30pm–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 48 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (701) 970-2663 (701) 970-2663
Used (701) 970-2665 (701) 970-2665
Service (701) 212-1583 (701) 212-1583

Reviews

(2,964 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Valley Imports Mercedes-Benz from DealerRater.

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I had a great experience at Valley Imports when

I had a great experience at Valley Imports when purchasing my vehicle. The dealership and website are simple to navigate and I had the best time working with staff who calmed all of my anxieties and took the time to explain everything to me. As a first time purchaser from a dealership, I had a lot of worry. Valley Imports made me feel valuable and taken care of.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for sharing your experience! We are grateful for you!

We couldn’t be more pleased with the interaction with the

We couldn’t be more pleased with the interaction with the people at Valley Imports. We have never purchased a vehicle where we have been”tutored” on the workings of the car in this manner. Tana was awesome & I feel comfortable, if there is something I don’t remember, to give her call. Happy customers!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for sharing your experience and for your kind words regarding Tana! We appreciate you!

Great customer service.

Great customer service. Never had to go into the building. They helped saved us a 2 hour drive one way. They are so accommodating and friendly. Got us everything we needed and brought the vehicle to us! We can’t thank them enough for everything they all did for us! Highly recommend!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad you enjoyed your experience with us! Thank you very much for the kind words and 5 Stars!

Levi was great to work with!

Levi was great to work with! My wife and I were in the lot past store hours. Levi took time out of his personal schedule to assist us. He was also great to work with on the sales of our vehicle!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you very much for your kind words regarding Levi! We appreciate you!

Great experience and great customer service all around.

Great experience and great customer service all around. Will be happy to work with them for more cars in the future!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That is great news! thank you for sharing your experience and thank you for your kind words!

Zach was awesome to work with.

Zach was awesome to work with. He was knowledgeable about the vehicles that he was selling, and listened to what I was looking for to try and find the vehicle that I wanted. I appreciate that he didn't make me feel pressured or rush me to make any decisions. My dad sold cars for over 30 years, and Zach is the first car salesperson that I actually felt comfortable working with since my dad retired! Everyone that I encountered while at Valley Imports was friendly, knowledgeable, and great to work with!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for sharing your experience! We truly appreciate the kind words for Zach and we are grateful for your business! Enjoy your new Volkswagen!!

Always wonderful to work with.

Always wonderful to work with. I was allowed to follow the journey of my Porsche from Germany to my door.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your kind words!

The people at Valley Imports were great.

The people at Valley Imports were great. As a foreigner from Canada, I needed help and Kristen jumped in and assisted. Tana was super friendly and I can't wait to take her for a ride in my new vehicle and get her to help me get it all setup. My interactions with Marshal was super easy and painless. Which sometimes dealing with the finance department, it is not always the case. I was keen to buy my car here because I knew that the next 3 years would go smoothly. Thanks,

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with us! We are grateful that you chose Valley Imports for your transportation needs and we appreciate your kind words and 5 Stars!

Erik went above and beyond to secure the vehicle we

Erik went above and beyond to secure the vehicle we wanted in a timely fashion. He exceeded all of our expectations and we greatly appreciate him. We have worked with Erik 4 years ago for our last vehicle and it is nice to know that he is consistent and always ready to help us.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty and the kind words for Erik! Thank you very much for the 5 Stars!

Everyone was kind and friendly, greeted you as soon as

Everyone was kind and friendly, greeted you as soon as you arrived. Really easy to work with. Able to answer any question that you may have. Would recommend to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your kind words and are grateful for your business!