Grand Junction Volkswagen

(1,088 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 872-1402 (877) 872-1402
Used (888) 833-5810 (888) 833-5810
Service (888) 833-0790 (888) 833-0790

Reviews

(1,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grand Junction Volkswagen from DealerRater.

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Nathan was great to work with and super thorough helping...

Nathan was great to work with and super thorough helping us through the process of buying our new car. This is our first time buying a new car instead of used and the process could not have been smoother. Thank you Nathan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to see your positive review! We are so glad Nathan provided five-star care! Thank you for choosing Grand Junction Volkswagen!

The sales staff are each very personable and...

The sales staff are each very personable and professional, and generally smart and nice guys. Also appreciated the finance manager Jason. Very well-run business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Reviews like this one make our day, John! Thanks from the Grand Junction Volkswagen team!

Jeff made the car buying experience very pleasant. Not...

Jeff made the car buying experience very pleasant. Not pushy, no games and an easy demeanor. Excellent salesman. If I purchase another vehicle in this town, I hope he’ll still be around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad you had a positive experience with Jeff! Thank you so much for coming to work with our team and for being part of the Grand Junction Volkswagen family!

Met Jeff as we pulled in and the rest was easy. Normally,...

Met Jeff as we pulled in and the rest was easy. Normally, you feel the pressure as soon as put your foot on the lot, but not here. All of the staff worked as hard as they could to help us unload our old, non-functioning car and put us in a might-as-well-be new used car at a great price. We felt that everyone was being as transparent as possible as we negotiated our way to the deal. No regrets. Just pleased with the results.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to read this awesome five-star review! Thank you for taking the time to come visit Jeff and our team! It makes our day to hear we've done a great job getting you into a wonderful car! - Grand Junction Volkswagen

I saw the new 2021 Atlas Crossover Sport on the lot and...

I saw the new 2021 Atlas Crossover Sport on the lot and had to check it out! I fell in love with the car at first sight (although couldn’t let them know that 😉). Very clean dealership, professional, yet personable. Jeff helped me seal the deal on my new car and went in and negotiated a fair price for me. Followed up with me too! Jeff, thanks for putting up with me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Working with you was our pleasure! Thank you for coming to Grand Junction Volkswagen to see Jeff and our team! We know you'll adore your new 2021 Atlas! Take care!

I highly recommend to anyone who is looking to purchase a...

I highly recommend to anyone who is looking to purchase a new or used vehicle to stop by Volkswagen in Grand Junction. The staff is very friendly and easy to work with. My salesman was Nathan Saelens and he was extremely helpful in the process of the purchase of my Tiguan. He called me the same day that I inquired about the vehicle and did all the paperwork and application remotely until the day that I signed and picked up the car. Everything was fast and very smooth. Thank you so much Nathan for all your help. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Juan, We're so glad to hear Nathan provided such excellent care while buying your Tiguan! Thank you so much for this glowing review and awesome five-star rating! We appreciate your business! - Grand Junction Volkswagen

No pressure sales! I loved that I was given space to look...

No pressure sales! I loved that I was given space to look around, but there was someone nearby to help when I had questions. The buying process was painless and fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for visiting us at Grand Junction Volkswagen! We're glad to hear our team made the whole experience painless and fast! We hope to work with you again in the future, take care!

Great place to deal with. Everyone was helpful and made...

Great place to deal with. Everyone was helpful and made the car buying experience easy. Would recommend this dealer to everyone. Enjoying my 2019 Tiguan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your 2019 Tiguan, Patrick! It's such a great feeling to hear we've done our best at earning a five-star review and recommendation! We hope you love your new ride! - Grand Junction Volkswagen

Our amazing salesman Frank “The Tank” Palmisano was on...

Our amazing salesman Frank “The Tank” Palmisano was on the phone with my mother (the buyer) and they were finishing off the financing details. Frank went into Skyler’s office to let him know about the changes. Skyler decided telling Frank to “hang up when he comes into his office!” Along with other things and my mother was extremely offended by what she had to hear. When I went to the dealership to tell him how upset we were he proceeded to get argumentative with me before me having to finally tell him he’s not perfect and he needs to come to a self realization on that fact. It’s amazing the contrast of customer service quality that you can receive at one place especially a huge corporate dealership white Volkswagen.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Can’t say enough great things about our experience with...

Can’t say enough great things about our experience with VW Grand Junction! Our salesperson Justin Brown was off the charts helpful , from answering all of our questions to helping us set up our garage door opener. From the top manager , to every person we encountered, just can’t say enough good things ! We are loyal customers from here on out !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your awesome review! We're so happy to learn Justin provided such great care to you and earned your business! Our team looks forward to providing more five-star experiences in the future! - Grand Junction Volkswagen