Grand Junction Volkswagen

(1,088 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 872-1402 (877) 872-1402
Used (888) 833-5810 (888) 833-5810
Service (888) 833-0790 (888) 833-0790

Reviews

(1,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grand Junction Volkswagen from DealerRater.

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We were driving through and experienced some car

We were driving through and experienced some car problems, so we drove to VW to have things checked out. Eric in the service department went above and beyond to help get our car fixed in a timely manner as well as dealing with a parts warranty issues. I almost wish we lived in Grand Junction just so we had a mechanic we could trust. He deserves a raise!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We’re so glad we could assist you and make your visit memorable. We look forward to welcoming you back again soon!

Suffered tire damage to two right sided tires after

Suffered tire damage to two right sided tires after striking a rolling small Boulder in Gateway Canyon. Gingerly remained on the "doughnut" spare and made it to GJ-VW. GaryGoaglund in service was very helpful, thorough and patient. Since Blizzaks weren't available anywhere in GJ we had to have 4 new Michelin snowbirds mounted at Big O. Gary and his service depth are top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with us. It’s always our goal to provide exceptional service, and your feedback means the world to our team. We look forward to your next visit with us!

Logan is the best sales associate I’ve ever had!

Logan is the best sales associate I’ve ever had! I Highly recommend this amazing store.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave such a kind review! We’re delighted to hear that our team met your expectations. We appreciate your support and can’t wait to serve you again soon.

As with my previous visits to Grand Junction VW, Gary was

As with my previous visits to Grand Junction VW, Gary was helpful and explained clearly what needed to be done, why and how much it would cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave such a kind review! We’re delighted to hear that our team met your expectations. We appreciate your support and can’t wait to serve you again soon.

The GJ VW employees are all great!

The GJ VW employees are all great! I?ve never had even a mediocre experience at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Chris, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Grand Junction Volkswagen

Everyone is very nice and professional.

Everyone is very nice and professional. Just wish repairs were not so pricey (but that’s everywhere).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

We have bought from these guys before with no problems

We have bought from these guys before with no problems but this time they added 700 dollars for a product we didn't want. Will never again buy from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback about your experience with us. We hope you will consider us again in the future. Take care.

In July 2023, I purchased a vehicle from this dealership.

In July 2023, I purchased a vehicle from this dealership. They told me the vehicle was inspected. Shortly after I took possession of the vehicle, I had to bring in to have repairs on the cooling system for the vehicle as well as the AC. After spending more than $600 on repairs, I discovered that there is a significant oil leak. I have called the dealership 3 times and have not been called back. DO NOT buy a car from these people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
1 person out of 1 found this review helpful.

Do not buy a car from this dealership.

Do not buy a car from this dealership. They will steal your hard earned money and add things to your paperwork in sneaky ways. Shame on you volkwagon of grand junction, co.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Kinda bummed.

Kinda bummed. I was really excited to put a $1,000 deposit down on a Golf R with a manual transmission a couple weeks ago. Last Wednesday I found out I was going to need surgery on my left foot and would be unable to drive a clutch for an extended period of time. I approached the salespeople at GJ Volkswagen to see if it was possible to get my $1,000 back. Had they apologized and politely told me "No", that would have been understandable. However, the sales manager called me and BERATED me, trying to make me feel guilty for being seen at the Subaru dealer talking to a salesperson about a WRX with an automatic transmission! The VW Mark 8 Golf R is incredibly popular and this dealership is charging quite a bit over MSRP for the privilege to own one, so I know they aren't losing money on this car. Thanks to this experience, I am glad called Subaru after talking to the mean dude at Volkswagen and got a WRX GT on the way. Not only does Grand Junction Subaru NOT charge over MSRP or talk to you like garbage, they can get you the car you want with whatever you want in it in almost no time. Shame on me for thinking any company other than Subaru could come through for me when I needed them. I guess I'll kiss the $1,000 I put down at Grand Junction Volkswagen goodbye and chalk it up to an expensive lesson in modern day commerce. Fahrvergnügen my eye.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.