Grand Junction Volkswagen

(1,088 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 872-1402 (877) 872-1402
Used (888) 833-5810 (888) 833-5810
Service (888) 833-0790 (888) 833-0790

Reviews

(1,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grand Junction Volkswagen from DealerRater.

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Service was quick.

Service was quick. Staff was friendly. Given ride to/from work. Photos and technology was impressive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Brian, we really appreciate your positive review! We look forward to your next visit! Take care!

Dealer response

Brian, we really appreciate your positive review! We look forward to your next visit! Take care!

The best service guys EVER!

The best service guys EVER! They helped and were NOT pushy at all! I highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Grand Junction Volkswagen. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

I went in for my 50,000 mile service was told 2 hours so

I went in for my 50,000 mile service was told 2 hours so I decided to just wait there. 4 hours and 15 minutes later it was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to leave us your feedback. We regret to hear that you did not have an outstanding experience with our team and we would appreciate the opportunity to make this up to you. Please reach out to our General Manager, Andrew Martinez, directly at 970-697-1280. We look forward to hearing from you soon.

Very good service I was in and out also had a very nice

Very good service I was in and out also had a very nice clean car they wash it and really done a nice job now I ready to go on trips

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, we really appreciate your positive review! We look forward to your next visit! Take care!

Great service staff.

Great service staff. Service advisor Gary was outstanding , and he went the extra mile to determine the source of a burning smell in the engine compartment. The forecasted one hour for an oil change and tire rotation, was closer to two hours. Luckily, the waiting area was comfortable, and I was in no hurry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Grand Junction Volkswagen. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Great job guys thank you service are wonderful and people

Great job guys thank you service are wonderful and people working there are special see you again love my vehicle nice ride great on gas glad I got my vw thank you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

I have only had experience with the service department.

I have only had experience with the service department. All of my interactions have been great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Great job on the warranty work for my 2923 ID.

Great job on the warranty work for my 2923 ID.4. I?ll use them again because they?re the only service and 100 mile radius.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Irwin! We're so happy we were able to help you out! We look forward to your next visit! Take care!

Every one was very nice.

Every one was very nice. I believe that customer service is a valuable tool. My expectation were met. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Susie, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Polite, helpful, honest, timely, great communication.

Polite, helpful, honest, timely, great communication. All of these qualities make me want to continue to do business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jar, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!