Reviews
They respect the customers and try their best to make the
They respect the customers and try their best to make the best deals. I recommend this dealership. They are better than the Van Nuys dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sasan, thank you for recommending Keyes Hyundai of Mission Hills! We're thrilled to know our team provided respectful service and great deals. We appreciate your business!
Overpriced services, long waiting lines, and
Overpriced services, long waiting lines, and inconsiderate representatives who does not prioritize your time and only wants to pursue other costumers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dave, it's disappointing to hear about your experience with our service department. Efficiency and customer satisfaction are top priorities, so this feedback is concerning. Please reach out to me directly so I can address these issues and improve your future visits. Thank you. Hovik Khachekian - Fixed Ops Manager - 818-722-7671 - hovikkhachekian@lithia.com
They care about the customer.
They care about the customer. Their stuff is Knowledgeable and very accommodating with the customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're always happy to help at Keyes Hyundai of Mission Hills! Thanks for the kind words and five stars!
Graciously honored Hyundai's 10 year/100,000 mile
Graciously honored Hyundai's 10 year/100,000 mile warranty and took care of an oil drip problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's called America's best warranty for a reason! Thanks for choosing Keyes Hyundai of Mission Hills for your service needs!
Everyone from the sales reps to managers were friendly
Everyone from the sales reps to managers were friendly and warm. Our car buying experience was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This makes our day! The Keyes Hyundai of Mission Hills team enjoyed working with you to find the right vehicle, and we hope to see you again, Philip!
Upfront with costs and what to expect.
Upfront with costs and what to expect. I appreciated the candor. Oscar even managed to find out that one fix was under an extended warranty and helped us get it completed without cost.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, it's awesome to hear that Oscar provided such transparent and helpful service at Keyes Hyundai of Mission Hills. Thanks for sharing your experience with us; we look forward to your next visit!
Adolfo (the service advisor) was very helpful.
Adolfo (the service advisor) was very helpful. He answered any questions I had and helped out with ensuring I had a car while mine was in the shop for repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing how Adolfo provided you with excellent service at Keyes Hyundai of Mission Hills. It's great to know he was able to assist with your questions and ensure you had a car during the repair process. Safe travels!
Even though I had an early morning appointment, I still
Even though I had an early morning appointment, I still had to wait 3 and half hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, I apologize for the longer-than-expected wait time for your service appointment. We strive to get you back on the road as quickly as possible and, if you'd like to discuss your experience further, I'd be happy to speak with you directly, thank you. Hovik Khachekian - Fixed Ops Manager - 818-722-7671 - hovikkhachekian@lithia.com
Very kind and helpful they try to help you so u don't
Very kind and helpful they try to help you so u don't have to pay more
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're always looking to get you the best deal on your service! Thanks for choosing Keyes Hyundai of Mission Hills!
Very professional and courteous with great communication,
Very professional and courteous with great communication, which made the visit very easy and affordable and also provided a loaner car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Who doesn't love a smooth and affordable experience? Thank you for choosing Keyes Hyundai of Mission Hills, John; we'll see you next time!