Reviews
Oscar and the team were great in assisting us with
Oscar and the team were great in assisting us with service and understanding my cars issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We'll be sure to let Oscar know you appreciated his expertise and understanding. Thanks for the five stars!
Great service department.
Great service department. They always do an amazing job and get me on my way!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help! Thanks for continuing to trust us with your vehicle's care!
Very kind, informative and reasonable wait times.
Very kind, informative and reasonable wait times. They also have great communication skills. Ian in the service department always makes my visits easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's always a pleasure to assist you at Keyes Hyundai of Mission Hills! Thanks for the shout-out to Ian and our communication. Happy new year!
Hyundai of Mission Hills was quick to take me in as a
Hyundai of Mission Hills was quick to take me in as a customer as my previous appointment with another dealer for cancelled so to recall machines being down the same day. They were quick to come out within a minute of pulling in. Oscar did a wonderful job contacting me when it was ready and gave me the heads up about leaving the car overnight.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brian, it's great that Oscar and the Keyes Hyundai of Mission Hills team were able to assist you promptly. Thank you for choosing us, and we appreciate your feedback!
Always an easy service drop off and pick up.
Always an easy service drop off and pick up. Ian is awesome! He is always kind & funny, explains everything clearly & he patiently listens to and answers my questions. Ian always tells me when to plan for future service & what it will include.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love that Ian consistently provides you with excellent service at Keyes Hyundai of Mission Hills! It's great knowing he makes the process smooth and informative for you. Thanks for sharing your experience!
Dealership is fine.
Dealership is fine. Customer Service is good has improved in the last two years. Service adviser Ian did a very good job working with me. Very professional.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Keyes Hyundai of Mission Hills! We're glad to hear that Ian provided professional service and that you've noticed improvements in our customer service over the past two years. We appreciate your feedback and look forward to serving you again!
Hyundai Mission Hills provides quality, responsible and
Hyundai Mission Hills provides quality, responsible and reliable service. Good customer service and work is done on time, didn’t have any delays.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're always happy to help, Mariya! Thanks for continuing to trust our team at Keyes Hyundai of Mission Hills with your automotive needs!
Dealers are always more expensive than smaller repair
Dealers are always more expensive than smaller repair shops, but you know that you are getting preferred parts and they stand by their work if there is an issue. I do appreciate that they know the history of my car and base my service needs on that. My only complaint now is that they have stopped washing the cars after service. It was a perk that was well appreciated, especially after spending over $700-1000
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us! We're glad to hear that you appreciate the quality and expertise at Keyes Hyundai of Mission Hills. We understand how much those little perks mean, and we'll certainly take your comments into consideration. Safe driving ahead and looking forward to your next visit!
John was personable, easy-going, and a very effective and
John was personable, easy-going, and a very effective and responsive communicator. I have dreaded working with car salespeople in the past who march you down a rigid and impersonal sales process. John was a refreshing change and pleasure to deal with, including getting us a car in a color he didn't have in stock but obtained for us overnight from another dealer and then held on the lot for us until we returned from a trip.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rick, we're delighted to hear that John provided such a refreshing and accommodating experience at Keyes Hyundai of Mission Hills. It's great knowing he went the extra mile to get you exactly what you wanted. Enjoy your new car!
Stellar service center when taking in your Hyundai.
Stellar service center when taking in your Hyundai. Courteous, professional, efficient and no nonsense—they will tell you exactly what your car needs but will not pressure you into anything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share that you had a stellar experience at Keyes Hyundai of Mission Hills! We are glad to hear that our team was courteous and professional. We strive for transparency and efficiency in all we do. We look forward to working with you again in the future!