Wyatt Johnson Ford Nashville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (520 reviews)
Visit Wyatt Johnson Ford Nashville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–1:00pm
Sunday Closed Closed
New (615) 673-4539 (615) 673-4539
Used (866) 250-4806 (866) 250-4806
Service (615) 420-4296 (615) 420-4296

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wyatt Johnson Ford Nashville from DealerRater.

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Quick and Reliable Service

Great team of employees. Works like a well oiled machine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2019 F150

Wyatt Johnson Ford is a very nice place to purchase a new or used vehicle . The customer service is one of the best that I have seen in Tennessee. The general manager welcomes new customers at the door. The sales persons always have the customers' interest at heart and works hard to make you fell at home. I recommend this dealership to all prospective customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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ASHLEY WAS GREAT!

Great service always enjoy the people , Jason the frt end technician is always letting me know when I need something and taking care of me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2017 Audi Q7

Ryan was great to work with. They stayed late on a Saturday to take care of me since I was coming from out of town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always great service!

I have always had nothing but great service at Wyatt Johnson Ford. I have an 11 year old truck and I always bring it to the dealership for even the oil changes. They check over everything and let me know if something doesn?t look good or needs to be replaced - like the air filter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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terrible

I had an appointment but after 2 days they still had not even STARTED on the repair. I left. I will never return.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2009 F250 Super Duty

Wyatt Johnson and the previous ownership has always done all work on this vehicle since I have owned it except once. Prompt service at check in. Truck was repaired and I am very pleased with this dealership. I have always been a firm believer in having my vehicles repaired at a dealership. I have had only one bad experience with a Ford Dealership and that was during vacation 4/19. I had mechanical problems which on vacation in Florida. The dealership was Tallahassee Ford and my service advisor was Dennis Scott. On the very next day after truck was repaired I noticed damage done to the truck. I emailed pictures and spoke with the advisor on two different occasions. After that I never received a return email from Tallahassee Ford. I guess since I was from another state they just swept it under the rug. This almost turned me against all Ford dealerships. I am glad to have a local dealership like Wyatt Johnson of Nashville, Tn. that I can trust

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change service

I came in without calling and they put me right in to get a oil change in about 30min I was going home i?ll Always Came back for the quality of work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2016 Ford Escape

The buying process was easy. I had to have a minor repair done due to some incompetent work by a former employee, but they quickly took care of it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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midencejulio@hotmail.com

Ryan was a well trained and customer-oriented professional. Kudos to Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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