Toyota City

(1,088 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (866) 710-2958 (866) 710-2958
Used (877) 829-1886 (877) 829-1886
Service (877) 829-0875 (877) 829-0875

Reviews

(1,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota City from DealerRater.

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Toyota Corolla SE

Shopped around looking for a new car. Had a great experience at DCH. They had a great selection and great prices. I worked with Leo Orozco and Joe Croce

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchase of new car

My experience with John and Joe has been very informative and they are very easy to deal with and understand the new technology of the 2020 car. Joe also made it clear to me anytime I have a question or problem I should not hesitate to contact him which I have been doing. And I certainly would recommend Joe Croce and John Pritts to family and friends who are interested in buy a Toyota. Please do not continue to send emails to this address because I do not have a computer. If anything is important, please call or mail it to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Customer Service

I had an appointment with Joe Croce to go over the features of the 2020 Prius I had leased recently. He was generous with his time, very patient, thoroughly answering my questions and explaining other features of the new car. He was also helpful in explaining safety aspects available which I was not familiar with. He emphasized that he would always be available for future consultation, He is certainly an asset to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Back for Marc!

After having such a positive experience with purchasing a Toyota from Marc Ellison 9 years ago, we had no doubt we wanted to return for him. Last week, we returned to DCH and purchased another Toyota from Marc. He remembered us right away. Marc is exceptional with his kindness, warmth and professionalism. Because of Marc, the transaction went so smoothly that we were able to bring home our new car the same day. Joe was very nice and showed us how to operate the car. It was also nice dealing with Randy. We will definitely come back and again request Marc Ellison next time we are looking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Enjoyable Buying

Our first buying experience of a car in seven years we dealt with three professionals while at DCH. A certified sales consultant, a finance guy, and a delivery coordinator. Each did an excellent job and had a specific role. Each were pleasant to deal with and made us feel very cared for. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Love my new car

Super friendly staff! Joseph, Joe and Randy made the process really comfortable and easy... love my new RAV4! Second car buying experience at DCH Toyota and will definitely return! thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mamaroneck Toyota City

Michael Vetrano is great! He is one of the main reasons I prefer this service center. This center is well maintained, comfortable, clean, and has a very personable staff, too. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As always Matthew helped me to resolve my issues without...

As always Matthew helped me to resolve my issues without any stress. He takes the time to explain all issues and makes certain that when I leave the dealership I am driving a safe car. Matthew is my number one go to person when I have questions and DCH is my number one (and only place) that i take my car to be worked on. Always providing top quality work and if it’s not right the first time there is never a hassle to make it right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fast and easy

The experienced was great, I’m so happy to buy from These dealer, the sales manager was nice Frankly, I love the services, they wait for me Intel 7:50pm when they where closing by 8pm. Great services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great purchase experience

Great team from purchase to pick up to follow up calls! Thank you Alexei, Randy and Joseph we have bought many Toyota’s from this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.