Jake Sweeney Buick GMC

(217 reviews)
Visit Jake Sweeney Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (513) 970-9652 (513) 970-9652
Used (513) 970-9677 (513) 970-9677
Service (513) 970-9727 (513) 970-9727

Reviews

(217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jake Sweeney Buick GMC from DealerRater.

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They keep you updated in person or by text, on progress

They keep you updated in person or by text, on progress of maintenance. No pressure for other work. Very courteous. They are timely for appointments. And get work done usually in time they estimate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Was very to work with.

Was very to work with. Keep me informed about the progress of my vehicle. Would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I was at the dealership for my vehicles second service.

I was at the dealership for my vehicles second service. The staff that scheduled my appointment and received my vehicle were pleasant. When my vehicle was returned to me, the radio setting and dashboard settings were changed. Upon review my air pressure in one tire was over-inflated. The waiting room was nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Cory was amazing!

Cory was amazing! Made the transaction easy and fun! He was very knowledgeable and helped me set up my phone with the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always professional courteous and get the work done on

Always professional courteous and get the work done on time. Always appreciate there assistance and efficiency

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Jake Sweeney Buick GMC consistently provides professional and efficient service. Thank you for your kind words, and we look forward to assisting you again in the future!

It was an amazing experience with Andrew Haws!

It was an amazing experience with Andrew Haws! I highly recommend dealing with him. He’s very knowledgeable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lu Ann, we're delighted to hear that Andrew provided you with an amazing experience at Jake Sweeney Buick GMC. Thank you for recommending him and sharing your positive feedback!

Logan is the best man to buy a truck from.

Logan is the best man to buy a truck from. He never steered us wrong would buy from him again thanks Laura Ramsey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Laura, we're delighted to hear that Logan provided you with such a great experience at Jake Sweeney Buick GMC. Thank you for your trust and support!

Tom kohls is the man when you need a truck!

Tom kohls is the man when you need a truck!!this was my second purchase from him,never steers you wrong, and Troy gets the deal done where you need it,seamless and easy.well done guys!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buyer beware!

Buyer beware! Do not trust this dealership. This place wasted 14hrs and $250 of my time and $. Told me that the one owner car I went to look at was in good condition but had a couple of scuffs. There were deep scratches and dents on every door and a very poor repair to the rear bumper that was not the right color or sheen. There were no less than 5 sratches/dents that were all the way to the bare metal. The Sales manager had the audacity to ask me to pay almost $1500 more than the advertised for document fees and a $600 clear coat and tire shine treatment, even though we were discussing a cash deal. He should have spent that money on fixing the paint. Make sure to look at used cars in the sunshine and do not trust someone's opinion of good condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Cory Hamilton was the best salesman I ever met.

Cory Hamilton was the best salesman I ever met. Thank you so much…. Have a happy holidays

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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