Nissan of Lewisville

(382 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:30am–5:00pm
Sunday Closed Closed
New (972) 853-8238 (972) 853-8238
Used (972) 853-8193 (972) 853-8193
Service (972) 853-8202 (972) 853-8202

Reviews

(382 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Lewisville from DealerRater.

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The business practices of the dealership is not morally

The business practices of the dealership is not morally or ethnically right. Having a disabled girl walking around the whole lot knowing she’s paying in cash and waiting till the next day to tell her they are only selling cars to people who finance.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Daniel Dunham provided excellent service in my pursuit...

Daniel Dunham provided excellent service in my pursuit finding a vehicle as a first time buyer. He was extremely knowledgeable and taught me things I never even considered or knew. His service was impeccable and concise and played no games and wasted no time. I received my car the same day I went in within a couple hours. I would recommend him and the dealership to anyone trying to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I spoke a manager yesterday about a 2021 demo for sale. I...

I spoke a manager yesterday about a 2021 demo for sale. I also inquired about putting some of my trade in value on a car and receiving the balance in check or cash. I call spoke to sales today. He was very nice . I got there he was brand new. I couldn't get my questions answered. They actually took keys to test drive my car. Then I sit in office for quite some time. The sales man and manager take off. Still don't have my car keys. I was told that it would take days before I get my check for balance of my trade in. That's not what I was told the day before. I finally got car keys. Then another person comes in and couldn't understand why I thought not getting my full balance at the time of closing the deal and having to wait a few days for 3500.00 wasn't a bit shady. I really felt like this was absolutely shady.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What a difference a dealership makes. After receiving...

What a difference a dealership makes. After receiving 1970 treatment at a competitor we arrived at Nissan of Lewisville. Greeted by Rashaud Johnson who was only in his 2nd day. His huge smile and welcome was fantastic. We then met our sales person "Spencer" Rochean Spencer, now this is who you want to buy a car from. No nonsense and no million trips back to the boss. AMAZING! His professionalism was fantastic and I will recommend him to all my friends. Finished up with Daniel Farmen in Finance, who too was amazing. Not only knowledgeable but took the time to tell us about the after purchase options. All in all a GREAT experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My salesperson Spencer just assisted me with an Excellent...

My salesperson Spencer just assisted me with an Excellent deal on getting a brand new vehicle. He is very helpful, nice and very knowledgeable. He is definitely the person to see to get you a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quincy inspected my car. He was very helpful and kind....

Quincy inspected my car. He was very helpful and kind. He was awesome. I would be happy to have him help me in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was next door at another dealership and something said...

Was next door at another dealership and something said walk over to Nissan....great decision!! I met my sales guy Spencer and all else is history, me and my Nissan Rouge are one at the wheel. Never had a salesperson to be so professional and show me how to use the features and be so knowledgeable about what they are selling. I've told so many people about my experience and can't wait for my holiday road trip in December!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I just wanted to reach out and thank Lewisville Nissan...

I just wanted to reach out and thank Lewisville Nissan for my car-buying experience on 13-NOV-2021. I received help from many individuals, and everyone was very patient with me and able to assist me with all of my needs. Especially I would like to thank Spencer & team. This entire team has been fantastic, .very professional, answered every question I had. The trade-in value offered for my (Former) car was a much better rate. Regards, Nagarajan Krishnan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Spencer is a Great Salesperson!!! He took the time to...

Spencer is a Great Salesperson!!! He took the time to listen to me… no sales pressure…trustworthy.. I did not feel rushed…final price was exactly as negotiated… no games and No Last Minute Surprises!!! Thank you again Spencer, and I will be out to see you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Spencer has excellent customer service. He made me feel...

Spencer has excellent customer service. He made me feel like I mattered and like my opinion and what I wanted matter. It was more than a sale for him, it was reliability and comfort for me. I appreciated the entire process. Everyone was nice and I am happy to have a new Nissan on my hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.