Nissan of Lewisville

(382 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:30am–5:00pm
Sunday Closed Closed
New (972) 853-8238 (972) 853-8238
Used (972) 853-8193 (972) 853-8193
Service (972) 853-8202 (972) 853-8202

Reviews

(382 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Lewisville from DealerRater.

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Spencer did a fantastic job, explaining us the process

Spencer did a fantastic job, explaining us the process and details of what we were going to expect during our Car purchase. We weren’t sure if we were going ready to buy a car when we walked in But knowing the facts and what to expect definitely helped us to make the decision. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience at Nissan Lewisville on July 30th, 2022 was

My experience at Nissan Lewisville on July 30th, 2022 was excellent. Everyone from sales, finance to customer service were great. I really want to take the time to especially thank Spencer for going beyond customer service. He really treated me very well and was on top of everything. He answered all my questions and concerns. He did everything with a friendly smile. He is a great asset to your team. I am very happy with my purchase of my certified pre-owed 2019 Nissan Rouge Sport. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Spencer took great care of me.

Spencer took great care of me. The dealership experience was about as painless as possible. I was in and out in a matter of a few hours. Happy with the truck and with the service provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I arrived in time and was greeted by Quincy who logged me

I arrived in time and was greeted by Quincy who logged me in and egan the process of my 60,000 mile maintenance job. He presented his card and informed me by text every step of the way. My repairs were done quickly (3 hours earlier than promised). My SUV was parked out front, clean and ready for me to leave. Thanks to the service Dept for the great job!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. I always get my vehicles serviced here. Would highly recommend them. Always courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We dealt with Spencer and he was amazing!

We dealt with Spencer and he was amazing! He was honest and fair and was a good advocate for us!! I will be back to deal with him next time also!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From Service, to Sales, to Finance, this dealership took

From Service, to Sales, to Finance, this dealership took great care of me! They were thorough, professional, and personable. Spencer found exactly what I needed and in no way pressed me to look at something I was not looking for! I would return to them anytime and highly recommend their services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Please steer clear of this place Rochean Spencer & Quincy

Please steer clear of this place Rochean Spencer & Quincy are very wicked individuals anyone who will take advantage of other people for pleasure God is watching

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nissan of Lewisville provided misleading info to us and

Nissan of Lewisville provided misleading info to us and takes no action to correct it. We bought a Mazda CX-5 2019 from Nissan of Lewisville in April 2021. The sale person Makhi B. informed us that Nissan of Lewisville would took care the Toll Bill when we drove under the paper License Plate. To our surprise, we received ZipCash Toll Bill from NTTA in April 2022 for the amount of $58.31. We paid the amount right away to avoid unnecessary fees. Then we tried to reach Nissan of Lewisville for refund by phone calls and emails including reaching out to Sam, GM of Sales. Unfortunately, no solution and no answer from the dealership. We are very disappointment at the leadership for its poor customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Highly recommended.

Highly recommended. Would love to purchase another one here. Great sales team and extremely helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.