John Hiester Chrysler Dodge Jeep Ram of Sanford

(167 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 712-5728 (888) 712-5728
Used (888) 520-2695 (888) 520-2695
Service (888) 329-4556 (888) 329-4556

Reviews

(167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Hiester Chrysler Dodge Jeep Ram of Sanford from DealerRater.

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They have called me wanting to purchase my Jeep Gladiator

They have called me wanting to purchase my Jeep Gladiator but still haven’t fixed a recall a year later. Their management has switched so many times the new one doesn’t have a dang good chance to help customer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

There service is horrible.

There service is horrible. It’s my 3rd time for the same problem. Waiting room has nothing to keep you distracted no TV.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had a great experience with John hiester Chrysler

We had a great experience with John hiester Chrysler dodge keep ram of Sanford. The sales team there are really great and speedy! They help you get in to the vehicle that you love and with an affordable price. We have currently purchased two vehicles from them and are looking at our third. John hi eater of Sanford is the way to go for us and all, so definitely give them a shout!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing customer service provided by quality people that

Amazing customer service provided by quality people that care about the work they do. I will go back for all my service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service and maintenance team.

Great customer service and maintenance team. Ready for customer when arrived. Very comfortable waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Advisor was very helpful and knowledgeable.

Service Advisor was very helpful and knowledgeable. Will always take my vehicle to this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Joseph the salesman was great!

Joseph the salesman was great! He made the process a fun time and helped us learn more about our Jeep that we didn’t know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

J.R. the salesman and all the staff went out of their way

J.R. the salesman and all the staff went out of their way to insure we had a great buying experience. I cannot say how well we were treated, far better then at our local Chrysler/Jeep dealer. You definitely have my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding service from the moment I arrived.

Outstanding service from the moment I arrived. Complete oil and filter change and tire rotation in approx. 30 minutes. Young lady who was my contact person was so nice, pleasant and efficient. I didn't even wait to pay as she took my money and came out with my paperwork and change. Excellent experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Warm and friendly welcome.

Warm and friendly welcome. Clean and appealing showroom. Incredibly quick and easy purchase. Will definitely service my new vehicle and existing Dodge vehicle at this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.