John Hiester Chrysler Dodge Jeep Ram of Sanford

(167 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 712-5728 (888) 712-5728
Used (888) 520-2695 (888) 520-2695
Service (888) 329-4556 (888) 329-4556

Reviews

(167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Hiester Chrysler Dodge Jeep Ram of Sanford from DealerRater.

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I bought my Ram 1500 Bighorn dealing with internet...

I bought my Ram 1500 Bighorn dealing with internet service. Very satisfied with all the people I dealt with, namely Emily Labonte, Daniel Brownie, and Has a Byrd. A positive experience with Emily as the deciding person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding service! Kieth went out of his way to help...

Outstanding service! Kieth went out of his way to help me when I was in a bind on a busy Saturday in the service department. Got me fixed up until my appointment where the service department fixed my issue in a very timely manner. All representatives were outstanding and helpful. So very pleased with the service. This dealership will be my go to from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was poor wasn’t a first come first serve...

Service was poor wasn’t a first come first serve experience not fast 2 hour

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional and timely service. Kept informed of my...

Professional and timely service. Kept informed of my vehicle status. Staff was courteous and considerate of my time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Entire team focused on providing excellent customer...

Entire team focused on providing excellent customer service. Communication was outstanding. Keith and Shannon were top notch professionals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly. Courteous. Timely. Just great folks to deal...

Friendly. Courteous. Timely. Just great folks to deal with. I would consider buying a vehicle from this dealership based solely on the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did a good job in servicing my vehicle. It would...

They did a good job in servicing my vehicle. It would have been a 5 star rating if they had provided periodic updates on the status while I waited.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was very pleased with my experience while getting a...

I was very pleased with my experience while getting a recall issue resolved with my Jeep. Shannon was very polite as was all other employees who I came across. The lounge area was nice and situated near a room that the manager was doing group meetings which I believe are critical to having a good work environment. I was very satisfied and would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Willing to do what it took to make a deal and made the...

Willing to do what it took to make a deal and made the purchase simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Called three times and also emailed on issues to my...

Called three times and also emailed on issues to my Dodge, but no response from these losers. There are good reasons why I didn't buy from these jerks. Both customer service and service really suck at this dealership! Will never be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.