Reviews
I was a little dubious at first because the car I was
I was a little dubious at first because the car I was originally interested in wasn't available for a test drive, but Alexis let me try the vehicle I ended up purchasing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Krisli, we are so glad to hear that Alexis took the time to earn your trust and was able to show you a vehicle you fell in love with! Thank you for taking the time to leave such a positive review and for your loyalty to Silveira's. Congratulations on the new car and we look forward to seeing you again!
Friendly and reliable service from Alexis.
Friendly and reliable service from Alexis. I’m very pleased with my experience at the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Ktfitz, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Alexis provided you with friendly and reliable service. Our team strives to ensure that every visit to our dealership is a pleasant one, and your kind words affirm that we are meeting our goals. If there is anything more we can do for you, whether it’s for your current vehicle or if you have any future needs, please don’t hesitate to reach out. We look forward to serving you again soon!
Kudos to the service team!
Kudos to the service team! They went above and beyond to replace our radiator in record time considering the issues they had finding the correct one. Great job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and for taking the time to leave such a positive review! We are thrilled to hear that our service team was able to go above and beyond to replace your radiator promptly. We greatly appreciate your loyalty to Silveira's and we are looking forward to seeing you in again!
Consistently reliable and trustworthy.
Consistently reliable and trustworthy. Courteous and helpful staff in all departments. I feel fortunate to have found them. Highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dingo, Thank you so much for your kind words! We are delighted to hear that you had a positive experience with our team. Your trust and satisfaction are incredibly important to us. We strive to provide courteous and helpful service across all departments, and it’s wonderful to know that our efforts have made a difference for you. We truly appreciate your recommendation and look forward to continuing to serve you!
The entire buying process was smooth and seamless.
The entire buying process was smooth and seamless. The sales team was extremely helpful and made sure my needs were met.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brian, Thank you for taking the time to leave such a great review! We appreciate your business, trust, and loyalty. We're glad we were able to deliver on our end and give a great buying expereince. Congratulations on the new vehicle!
Brought it in for the same problem twice and they tell me
Brought it in for the same problem twice and they tell me it's a sensitive part. I'm sure they'll tell me that until it's out of warranty. Did the regular service but only change? The oil did not rotate tires and put 30 something miles on my vehicle. Service writer was rude. And aggressive. Had to ask for a different service writer. Been taking my car there for years. But their new employees have a lot to learn about service in a small town. I will make sure everybody knows what happened.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dear Joe, Thank you for taking the time to share your feedback with us. We appreciate all the chances we get to improve our service. We sincerely apologize for the inconvenience you experienced during your recent visit. Your long-term loyalty is incredibly important to us, and we regret that we did not meet your expectations this time. We are particularly concerned about your interaction with our service writer. Professionalism and respect are core values we uphold, and we are sorry you did not receive that during your visit. We value your feedback and would like the opportunity to make things right. Please contact Mike Brooks, the General Manager, so we can discuss how we can address your concerns and restore your faith in our service. Thank you again for bringing this to our attention. We hope to have the chance to serve you better in the future. The Silveira Chevrolet Team 707-343-8311
Wonderful dealership!
Wonderful dealership! My mom and I got excellent service. Our questions were answered. I found the car that I loved.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that Preston and Steve found the perfect car for you! Thank you for taking the time to leave a review about your experience. We love to hear about everyone's time with us. Thank you for your loyalty to Silveira's and congratulations on your new car!
Easy to get an appointment and always take care of the
Easy to get an appointment and always take care of the problem. Staff helpful and courteous
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Customer, Thank you for the amazing review on our Service Advisor, David, and our Service Department as a whole. We appreciate you taking the time to leave a review about your positive experience and we're happy to hear that we're doing such a good job. Thank you for your loyalty to Silveira's!
The dealership is as expected but some things could have
The dealership is as expected but some things could have been a little bit better. Initially receiving the car the front lip was moderately scraped and chipped on my c8 Corvette but I told them don't worry about it. The guy was relieved and in return the guy said he would give me a discount but ended up not giving any discounts, that's okay though. The dealership individuals are probably trustworthy because they did not take my Corvette out for any joyrides as I pulled the data and recordings, so that's a positive. It took over two weeks to replace electrical ignition components so that was below expectations. Diagnosing the erratic volume knob for $112 was excessive considering that it takes about 20 seconds to check. I would still recommend them because I would say they're average for service. I received a courtesy ride home and that was nice.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Josh, Thank you for taking the time to give us a review on your experience. As much as we like hearing about people's experiences, we also want to learn from them. So thank you for giving us your honest experience. We also want to come through on our promise for a discount for being understanding, if you could call Mike Brooks, our General Manager, he will see to it that happens. Thank you once again for your valuable feedback and for choosing our dealership. We're committed to continually improving our services, and we hope to have the opportunity to serve you better in the future.
Great dealership and great service!
Great dealership and great service! Preston was awesome to work with and kept me in the loop through the process!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jgoette, Thank you for the amazing review and for giving Preston the recognition he deserves! We appreciate your loyalty to Silveira's and congratulations on the new vehicle!