Reviews
As dealers go- it’s equal to others in the automobile
As dealers go- it’s equal to others in the automobile industry- nothing bad to say
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback! We’re glad to hear you had a positive experience with us. While we aim to provide a level of service that stands out in the automotive industry, your comments motivate us to keep improving and delivering exceptional experiences. If there’s anything specific we can do to enhance your next visit, please don’t hesitate to let us know. We appreciate your support and look forward to assisting you again in the future!
My first visit to this Dealership and it was a very good
My first visit to this Dealership and it was a very good one. I had a service and they sent me a picture of my head gasket leaking. Very good people at Silveira Chevrolet. I would highly recommend them!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that your first visit to Silveira Chevrolet went smoothly and that our service team provided you with helpful and thorough updates on your vehicle’s condition. We truly appreciate your kind words about our team and your recommendation—it means the world to us. We look forward to seeing you again!
Stayed on top of issue and worked with warranty solutions
Stayed on top of issue and worked with warranty solutions , the repair took longer than it should have but that was on warranty solutions who took more time in giving authorization to David who worked with them,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your patience and feedback! We're glad David was able to work out a solution for you. We understand the delay was frustrating, and we appreciate your understanding. Please let us know if there’s anything more we can do. Safe travels, and thank you for your loyalty to Silveira Chevrolet.
Sales staff are professional, and knowledgeable without
Sales staff are professional, and knowledgeable without pressure. Go above and beyond to explain the vehicle, the process of the sale, ensure follow up and assistance after the sale. Service department were courteous and gave explanation of service being performed. We had been bringing our last vehicle here for 15 years. I couldn’t be happier, make you feel so welcome and approachable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Janet, Thank you so much for your kind words and for being a loyal customer for 15 years! We're thrilled to hear that you had a positive experience with our sales and service teams. Our goal is always to provide a welcoming, pressure-free environment while ensuring our customers are fully informed and comfortable throughout the process. Knowing that we’ve earned your trust and made you feel welcome means the world to us. Please don’t hesitate to reach out if you ever need anything—we’re always here to help. Looking forward to serving you and your vehicle needs for many more years!
Friendly, efficient and works with you on pick-up date.
Friendly, efficient and works with you on pick-up date. A gem in Sonoma. Great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the positive review an for sharing your experience with us. We always love to hear things like this! Thank you for your loyalty to Silveira's and we look forward to seeing you next time.
Mike Salmas did a great job with our transaction.
Mike Salmas did a great job with our transaction. He was nice to work with and was knowledgeable about the vehicle. He is responsive and gets what needs to be done. I would definitely purchase another vehicle from Mike.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tonya, Thank you for the amazing review on Mike and your experience with us! We appreicate your loyalty to Silveira's, Mike and our process. We look forward to serving you again.
I have purchased at least four cars from this dealer,
I have purchased at least four cars from this dealer, always a pleasure working with them. This time I had the pleasure working with Steve, he found exactly what I was looking for, a new 2025 Chevy Equinox! He got the color and all the “bells and whistles” I was requesting. Thanks Steve for doing such a great job!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cara, Thank you for taking the time to leave a review on your FOURTH experience with us. We're proud to hear that and love that you have been so loyal to Silveira's. Congratulations on your new Chevy Equinox as well. We're happy Steve took such good care of you and we look forward to servicing your Equinox soon!
I had to do the legwork to find my extended warranty
I had to do the legwork to find my extended warranty information. I don’t know why it wouldn’t be readily accessible in the Chevy intranet or internal documents.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Adam, We appreciate you sharing your experience with us and pointing out some ways we need to improve our system. Thank you for taking the time to do so and we look forward to getting the opportunity to improve with you soon!
Efficient, friendly and reliable.
Efficient, friendly and reliable. Parts department...outstanding! I can get not say anything better. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars and taking the time to talk about our parts department! We're happy to hear they're taking good care of you. We look forward to seeing you again soon.
Wonderful service!
Wonderful service!!! Very careful and thorough!!! Helpful and kind!!! Attentive to detail!!! This is hard to describe!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us on our service team! We're happy to hear we hit that perfect spot for you. We look forward to seeing you in again!