Reviews
David explained everything very well to me got the job
David explained everything very well to me got the job done in a timely manner. I would surely recommend your service department. .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Judy, thank you for taking the time to leave a review on your experience with us! We're happy to hear David took care of you so well! We look forward to seeing you again!
Working with Walter Crockett was a true pleasure.
Working with Walter Crockett was a true pleasure. He listened to my questions and concerns and found the solutions. I wasn’t in a rush to buy, and he didn’t push me. A marvelous experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brad, Thank you for taking the time to leave an amazing review on Walter and your experience with us! It sounds like Walter hit all the right spots. Congratulations on your new vehicle and thank you for your time and loyalty to Silveira's!
work was done correctly and on time work was done on
work was done correctly and on time work was done on warranty only charged my 100.00 deductible
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ken, Thank you for taking the time to leave a great review on your experience. We're happy to hear John Mulligan was able to take care of you. We look forward to seeing you again.
I would love satisfied with the work they try to do I
I would love satisfied with the work they try to do I felt like I was hustling over and over for a different items then nothing then I was charged for some Lugnuts but they act like I wasn’t charged because the total price was 900 something and then the price was still 900 something at the end of the day when I told them, I never authorized them to add Lugnuts to my vehicle so now I feel like I was robbed robbed my Dave I would not recommend anyone to go to either shop, Stockton, Tracy, Sonoma, it felt like everything was a get over on me game. They want me just to pay out-of-pocket for things that wasn’t necessary and they had to type a mechanic or service team that was like on top of their game. I went to school for good knowledge they were not even charge me for those items are those assessments.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
John was very helpful on the phone and when I arrived
John was very helpful on the phone and when I arrived early he immediately started to test my tire pressure. He attempted to have the system “relearn” and showed me how ti do it. The problem persists but John told me what to do if that occurred
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that John was able to assist you promptly and guide you through the process of troubleshooting the tire pressure system. We hope we were able to eventually resolve the problem for you. Thank you for sharing your experience with us and thank you for your loyalty to Silveira's!
Always friendly personnel, especially David May.
Always friendly personnel, especially David May. Easy to make appointments and always good service provided. Good explanations of what service is needed and why.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the amazing review on David and our service team! We really appreciate hearing any feedback we can get and we appreciate you taking the time to talk about your experience with us. We're happy to hear that we've been hitting our goals of customer service for you and also very grateful for your loyalty! We look forward to seeing you again!
Great People Great Dealership and appreciate the
Great People Great Dealership and appreciate the attention to customers and service. Small town shop with home town hospitality
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We take pride in offering that small-town hospitality and personalized service, and it's wonderful to know that it made an impact on your visit. We look forward to seeing you again soon!
It was nice working with Sup right convenient curious
It was nice working with Sup right convenient curious good communication Nice things if you give me a
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Richard, thank you for the 5 star review! We appreciate you taking the time to do so.
My car was done the following day after the part was
My car was done the following day after the part was ordered. Super fast and friendly. John kept me updated on everything. I highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Customer, Thank you so much for your kind words and glowing review! We're thrilled to hear that your experience with our dealership was positive. Our team strives to provide fast and friendly service, and it's great to know that John kept you well-informed throughout the process. Your recommendation means a lot to us. We look forward to serving you again in the future!
I have been happy with their service!
I have been happy with their service! Thank you very much!!! And please tell the service department thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you're happy with our service. Your appreciation means a lot to us. We'll be sure to pass along your thanks to our service department – they'll be delighted to hear your feedback. We look forward to serving you again in the future!