Reviews
Great service and very knowledgeable about this
Great service and very knowledgeable about this vehicle Took very good care of us and will definitely would recommend to others
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lemon
I recently bought a car in March 2023 and it has broken down twice. Unacceptable and shameful that I was sold a lemon when the reason for getting a vehicle was to not have to struggle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are disappointed to hear that you did not have a more positive experience with us at Charlie Clark Nissan El Paso. Our owner loyalty manager would really like to speak with you more regarding this matter. Please reach out to us at (915) 706-4121. We look forward to hearing from you. Charlie Clark Nissan El Paso
I’m from Scottsdale Az ,had to get service in El Paso
I’m from Scottsdale Az ,had to get service in El Paso John Cvic was amazing , I would change where I get my infinity serviced to here El Paso , the customer care was amazing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service GM is awesome sales rep exceeded
Great customer service GM is awesome sales rep exceeded our expectations went the extra mile
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The best decision I ever made was buying my infinity from
The best decision I ever made was buying my infinity from Charlie Clark I am so happy and I have complete piece of mind
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service Fast service Very good customer service
Good service Fast service Very good customer service Great waiting place Very clean place Very clean restroom
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department provided excellent customer service.
Service department provided excellent customer service. The service manager (John Cuik) was very helpfully and explained why the repairs/services were needed. All members of the service department were professional and attentive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent service from the staff especially John who I
Excellent service from the staff especially John who I believe the service manager. My Suv was cleaned when handed to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice and I had a great experience with them.
Very nice and I had a great experience with them. I always have great service with infinite.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding customer service.
Outstanding customer service. I’ve traveled to many states using Infiniti dealerships but nothing compares to El Paso..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair