Reviews
Great buying experience
I had the perfect buying experience at Dover Honda! Jesse was friendly, helpful, and knowledgable. Marsha did a wonderful job personalizing the financing, and I felt she was very sincere and honest in helping me. And of course, Paula and her dog Charlie were great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave this note David! We're thrilled to have you as a customer and am sure Charley did her best to impress. Dover Honda
bought a 2008 civic from these people February 2019 after...
bought a 2008 civic from these people February 2019 after being convinced by the salesman the car was in immaculate condition. one owner, always serviced by them on time, etc. WELL, the engine blew up 4 months and less then 5k miles later while driving on the highway. called and left messages with the GM as well as sent numerous emails with no call or answer back. if customer service is what they take pride in they fail miserably! whether I bought the car "as is" or with a warranty every paying customer deserves a call back especially when something to severe happens! I am convinced there was a known major issue when they sold me this car, they were the ones who serviced it since new! I spoke/ reported the issue to Honda of America directly. This vehicle should have gone straight to auction after trade in, not sold under the impression it was a reliable vehicle. Basically I was robbed 5k cash from this place. Not including the 2k I had to pay to replace the engine! I am now ready to purchase new and I would never give these people my business again, simply due to the fact I never even got a call back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you!
Paula and the crew provided great customer service when leasing my second Honda CRV vehicle. In and out in the same day. Accommodating and helpful in every way! I wouldn’t want to go with anyone else but them for any questions or to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchasing with Dover Honda has been fantastic. Allen was...
Purchasing with Dover Honda has been fantastic. Allen was such a pleasant person to work with. Down to earth with amazing people skills. This has been one of the easiest car purchasing experiences. Thank you so much to the dedicated team at Dover Honda.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying Car
I was in a bad car crash. Dover Honda was just awesome in how they dealt with me during this tough time. A special shout out to Charlie in sales. I will be back for the next one.....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Efficient, knowledgeable caring
Our experience was positive. Karen Campbell was knowledgeable, efficient, kind and caring. Our Honda Pilot is a joy to drive and we hope to enjoy it for years to come.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great car buying experience.
Paula welcomed us as we came in and directed us to John. We were extremely impressed with the amount of time and how thoroughly John went over our new Honda Pilot. He is an asset to your company. Eric helped with the numbers. He was very easy to deal with. A good people person! Marsha finished up with the financing. She was great as well. Keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional car buying!
My first time buying here and my first Honda, highly recommend! The staff is friendly and no sales pressure. The team stayed after hours, going above an beyond! Oh I’m loving my 2019 CR-V!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ms. Marshall, Thank you for taking the time to share your recent experience with us. As an employee owned company, customer satisfaction is always our number one priority. Thank you for your business and congratulations on your new CR-V! We look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com
Excellent customer service
Paula and the crew provided the best customer service when purchasing my second Honda vehicle. They thoroughly walked me through the steps of trading in my old vehicle for a newer one. I wouldn’t want to go with anyone else but them for any questions or to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your recent experience with us. I am happy to hear that Paula provided you with an excellent car buying experience. Congratulations on your new car and thank you for your business. We look forward to seeing you at your first service visit. Sincerely, Dover Honda Dover, NH www.DoverHonda.com
leasing
Just leased my 5th Honda Pilot couldn’t be happier with my experience with Dover Honda Would recommend this dealership to friends and family or anyone looking for a vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob, Thank you for taking the time to share your recent experience with us. As an employee owned company, customer satisfaction is always our number one priority. Thank you for your business and congratulations on your new car! We look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com