Reviews
Thomas was very good to work with in buying my new...
Thomas was very good to work with in buying my new Hyundai Azera. Because of my concerns about the car he even arranged an over night test drive which satisfied my concerns and I bought the car. Got a good price too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr John Ireland is best salesperson I have ever dealt...
Mr John Ireland is best salesperson I have ever dealt with at a car dealership. Mr Ireland's high-level customer service was similarly extended by floor manager Nick Pappas' professionalism, courtesy and directness without pressure. Leasing a vehicle from this Hyundai dealership was an exceedingly positive experience including signing all the necessary paperwork with an affable, engaging Mr Charles Kim. I highly recommend this dealership if you're looking for a great-value vehicle. I suggest requesting Mr John Ireland as your salesperson; you will be rewarded with great customer service and a great product!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I highly reccomend buying a car from this dealership and...
I highly reccomend buying a car from this dealership and sales associate Bob Royse who, in my opinion is a true proffesional and listens, listens, listens to his customers without using any demeaning sales tactics that I have found at other car dealerships. From the first time my wife and I arrived at Seattle Hyundai we were treated with upmost respect by Bob Royce and several other member of his team, those being Jason and used car manager ( Mike). My experience was great up until enetring the finance office of John who wasted 3 hours of my life trying to sell me extra warranties and products I did not need or want, at this point the only thing my wife and wanted was to sign our papers in a timely fashion and get home to our kids, we both felt like we had just been locked up in jail. I would suggest that John receive further training with regards to being more cognacent of customers time and told that high pressure finance/ sales tactics are not in the best interest of any customer as they offset any good experience a customer may have had prior to entering his Finance office .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I walked into Hyundai of Seattle not expecting to leave...
I walked into Hyundai of Seattle not expecting to leave with a car. After a few emails about what i was looking for with Ariel we set up a day to test drive a few cars. We found exactly what i was looking for on the lot. I have a preference of a M/T which i guess are extremely rare. I found my 2013 Hyundai Elantra GT, M/T, in the color i wanted and with amazing features. (I am so happy for the heated seats!) Ariel was very knowledgeable and helpful. I will definitely recommend this dealership and Ariel to my friends and family if they are looking for a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff was nice, but very deceptive with contracts and...
The staff was nice, but very deceptive with contracts and the services. Apparently not concerned about ethics at ALL! Poor customer experience, and they really don't care that you feel so ripped off! Very good at deception, watch out. Stay away!!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I walked into the dealer unexpecting to walk out with a...
I walked into the dealer unexpecting to walk out with a car. I have been a Honda fan till my car had enginge issues (burning oil at only 100k miles). I took my daughter with me knowing it would force me to not make any quick decisions as she gets antsy! I was greeted warmly & immediately. My daughter was excited about the popcorn & one of the sales reps kept my daughter busy. My daugther was very patient & I was able to focus on looking at the choices. I read good things abount Hyundai recently & at first I wasn't ready to purchase a new car & didn't want to pay the sticker price. In my mind I had a number that I was willing to pay with tax & all. They were flexible & made me the deal. I am very pleased with the service & flexibility that I received. I highly recommend this dealership :-)!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership was extremely friendly and I liked how...
The dealership was extremely friendly and I liked how their aim was not always to just make the car look good to me. I ended up with a Sonata by in my decision making, they showed me how the hybrid version had a tiny truck and how the Turbo required a lot of special treatment. It was my second time buying a car and I remembered the first time I was worked hard by the financing salesmen for extra warranties and what not. That did not happen at this dealership. I would say overall really good.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The proof of excellence comes only after a problem or...
The proof of excellence comes only after a problem or issue arises. How does the business respond? I had an unusual issue come up two weeks after I purchased a new car. Everyone in every department I worked with went above and beyond to make sure I stayed a happy customer. I've purchased a lot of cars from a lot of dealerships over the years. This dealership just couldn't get much better.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesperson was very helpful, no high pressure, very...
My salesperson was very helpful, no high pressure, very attentive. No nonsense negotiation, a great price, ($1000 cheaper than the nearest competitor!), a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
An internet auto purchase was a new experience for us. I...
An internet auto purchase was a new experience for us. I am a 72 year old “non techy” person who went into this with fear and trepidation. Ariel Bravy and Hyundai of Seattle made this auto buying experience the best we have ever had. They went the extra mile (literally) and found the car we wanted. When we arrived to pick it up the greeting was friendly and courteous, the paper work was prepared ahead of time, the car was beautifully detailed and the checkout was thorough. I cannot recommend Hyundai of Seattle highly enough. It was an unexpected and most pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car