Seattle Hyundai

A big shout out and thank you to Seattle Hyundai and specifically to Keith and Kevin for their excellent and attentive service two times in the last three weeks. Seattle Hyundai has grown quite a bit since I bought my car in 2012 and their service department has grown and become stronger. My car is running well, and I feel confident driving it on a longer trip because of their care. Thanks again, Keith and Kevin and everyone at Seattle Hyundai.

First rate experience from salesman to finance people. I would highly recommend Seattle Hyundai to buy a vehicle.

David was a great help!! He was enthusiastic and a great salesman. I can't remember the finance person's name but he was very friendly and got to know us on a personal level.

CUSTOMER UNFRIENDLY, UNETHICAL BUSINESS - I went to Seattle Hyundai on Aurora Avenue today for a standard oil change, which came to $122.82. When it was time to pay, I was told there would be a 3.5% fee to use a credit card. I opted to pay in cash to avoid the surcharge, but was told they couldn’t accept cash unless it was exact — because they “don’t have cash” to provide change. I gave them $123, expecting my $0.18 in change, but they refused to return it. When I took $1 back instead (effectively underpaying by $0.82), they said that wasn’t acceptable. So, they were fine keeping my extra money, but not okay with being underpaid by a few cents. In the end, my only option was to pay with a credit card and absorb the fee — which felt unethical, customer-unfriendly, and potentially unlawful. Businesses are required to give change when accepting cash. Forcing customers into these choices is just bad practice. I asked to speak to a manager — none was onsite. I then asked for the business owner’s phone number and was told he doesn’t have one. They offered only an email address. The lack of accountability and professionalism is extremely concerning. This is not about the money. It’s about business ethics and customer respect. For me, their reputation and my trust were destroyed — over $0.18. I won’t be returning and would not recommend this place to anyone. This is also posted on google reviews

No reason I should have been at the dealership for 6 hours. I tried to leave several times but was told just a few more minutes. They had the car I wanted, so that was the only reason I stuck around. I cannot recommend this dealership.

The staff is always caring about the customer, setting up the appointment was smooth and quick. We asked to rotate our tires and they said they did it last time so too soon and they don't want to charge us. Ana was excellent in her approach, quick and attentive.

Excellent service quick easy very helpful. Would definitely recommend love my car. Thank you for a great service.

I have bought a lot of new cars in the past; most of them took all day and I wasn't always satisfied with the experience. That was not the case at Seattle Hyundai. I want to tell everyone that this was the most pleasurable buying experience ever. Everyone was super nice, courteous, and helpful. I recommend my salesman, Mohamud Mohamud, if you're looking to purchase a car. He went above and beyond! And a big shoutout to Josh Withey in Finance, who also went the extra mile to close a deal I was pleased with. Thanks so much...5 stars for you guys!!!

Marco’s service is excellent. Always takes great care my car. He is friendly and kind to everyone.

Service was prompt and courteous. All questions were answered Looking forward to my next visit and hope that the service will be just as great. One problem that I did experience was trying to get through to the service department over the phone. Maybe you want everything handled over the internet.