Audi Pittsburgh

(426 reviews)
Visit Audi Pittsburgh
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 316-6194 (888) 316-6194
Used (888) 318-3436 (888) 318-3436
Service (888) 335-6346 (888) 335-6346

Reviews

(426 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Pittsburgh from DealerRater.

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Patrick is great.

Patrick is great. Always very straight forward. Keeps informed. Service group dropped the ball but I had loner car so no real inconvenience

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your experience with us! We apologize for any inconvenience you experienced, and hope for an opportunity to serve you again. Please let us know how we can better assist!

The dealership is conveniently located and I received

The dealership is conveniently located and I received excellent communications and service from the service department especially, Dave.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

Employees are always courteous and friendly.

Employees are always courteous and friendly. The information about my car was explained well. They got me a ride home once my car required more service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're happy to help get you the service you need. Please let us know if you need anything else!

Came in for routine service and state inspection.

Came in for routine service and state inspection. Extremely pleased with entire process from check in to techs video and explanations

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your great experience with us! We're especially glad to hear you enjoyed our technician video feature. Please let us know if there's anything else we can do to assist- we look forward to serving you again!

Audi Pittsburgh does a great job not only addressing my

Audi Pittsburgh does a great job not only addressing my car’s problems, they check further for any possible unknown problems. The service advisors are friendly and capable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for making us your service home! It's our pleasure to help keep you running smoothly. We look forward to serving you again!

Service department staff is alway knowledgeable and

Service department staff is alway knowledgeable and helpful. They are able to answer questions and provide clear explanations of any issues with my car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! We appreciate you making us your service home, and look forward to working with you again.

Autumn was the best sales woman, like she was hand picked

Autumn was the best sales woman, like she was hand picked for me by angels. So nice, helpful, and really knew what she was talking about! It was truly a match made in heaven since she drove the exact same car I was there to look at! I cannot say enough wonderful things about Autumn, I am so happy I was able to have the experience with her. I know that would not have been possible without Autumn, Chris, and Jen. All I can say is wow what a Team! Chris was in contact with me all day making sure everything was perfect for me when I got there after work. He then set me up with Autumn and I can't be any more grateful to him for that! Jen was also very kind and helpful, she knew exactly how to help me understand all the most important things that are usually glossed over, she made sure all my questions were answered and that I understood everything. Even on their busiest day they handled my every need with the utmost care and made me feel important. Now I cannot imagine ever buying a car from any place else.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your wonderful experience with us! It's our pleasure to provide an attentive and customized sales experience, and we will certainly be sure to pass along your praise to our team. Thank you for choosing to work with us- we look forward to becoming your Audi home, and hope you're enjoying your new car!

Great experience from start to finish.

Great experience from start to finish. The team, the facilities and the vehicles are all first rate.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We appreciate you choosing to work with us, and hope we'll see you again.

Our salesperson at Audi Pittsburgh was Emily Berger.

Our salesperson at Audi Pittsburgh was Emily Berger. She was very knowledgeable about the Q3 during our three visits Audi Pittsburgh she took all the time we needed to answer any questions we had and explain the vehicle. We looked at a number of different manufacturers for small SUVs and settled on a Q3. One of the reasons was the sales staff at Audi Pittsburgh.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your great experience with us! It was our pleasure to work with you. We wish you many happy miles ahead in your new Q3!

I’ve taken my car here for almost 9 yrs and have worked

I’ve taken my car here for almost 9 yrs and have worked with Patrick the majority of the time. Patrick has always gone above and beyond and always works hard to represent the company. He is very helpful and listens to the customer. He takes the time to review things and is very knowledgeable. I’ve had a couple bumps in the road in my service since the office moved from west liberty, but this review is based on the service advisor. I’d recommend scheduling with Patrick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We appreciate your recommendation, and will certainly pass along your praise to our team. We value your continued loyalty over the years, and look forward to welcoming you back for your next visit!