Reviews
Great Service at an Excellent Price
Got an Oil Change at Lithia and they have awesome service and very polite customer service! I plan to used them again for all future Oil Changes
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
LS300c
Had blower motor replaced and it still makes noise.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ray Hollenbeck
Brought the 2500 into the dealership *without an appointment) for the recall on the shifter. The completed the check within an hour. I have noted that I am still getting mail addressed to ROY HOLLENBECK My name is RAY HOLLENBECK I would like this corrected
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank You, Gabriel Melin at Lithia Dodge of Wasilla
I am very happy!! Thank You, Gabriel Melin!! You have made the purchase of my new Challenger the best buying experience I have ever had. You are amazing, highly skilled in customer service and satisfaction. You worked very hard for me and have been my advocate throughout the deal. Providing answers to my many questions and working with your management team to ensure I had and loved the deal on my new car and trade in. You have truly earned my business and sincere thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, as usual.
Used the Express Service again for oil change, 24,000 mile service and new wiper blades for my Charger. All done with no appointment and quick enough to be done while I wait in the comfortable facility with complimentary bottled water.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Owner of 2017 Jeep Rubicon
Took my jeep in on a recall for a light switch. It took six weeks for the with to get ordered. Which worked out in that I was able to get the milage to get a service as well. Jeep wasready when my service agent said it would be and she was very friendly and helpful.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Went in for an oil charge, left with a new car!
Our salesman, Mike, was great! As was the finance guy and sales manager! Really nice staff and very helpful. Would definitely recommend to friends, family and co workers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Salesman
Ryan was great! We spent about a week looking at cars via the website and text messaging. He sent me many photos of the cars I was interested in and when I was ready to buy he had every car I was interested in lined up for a test drive when arrived. He did a lot of leg work and made the process very easy. The finance guys were great as well. Dave McDonald was very helpful and hooked us up with a great lifetime warranty on our new Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer
Dave was great. Was able to work me in an already tight schedule Thank you Tim
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Owner
William Stryken was great!! My husband and I have purchased many vehicles from this dealership. Great people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase