Lithia Chrysler Jeep Dodge Ram of Wasilla

(606 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 11:00am–7:00pm Closed
New (888) 910-4709 (888) 910-4709
Used (888) 910-3940 (888) 910-3940
Service (888) 910-1980 (888) 910-1980

Reviews

(606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service at an Excellent Price

Got an Oil Change at Lithia and they have awesome service and very polite customer service! I plan to used them again for all future Oil Changes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

LS300c

Had blower motor replaced and it still makes noise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ray Hollenbeck

Brought the 2500 into the dealership *without an appointment) for the recall on the shifter. The completed the check within an hour. I have noted that I am still getting mail addressed to ROY HOLLENBECK My name is RAY HOLLENBECK I would like this corrected

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thank You, Gabriel Melin at Lithia Dodge of Wasilla

I am very happy!! Thank You, Gabriel Melin!! You have made the purchase of my new Challenger the best buying experience I have ever had. You are amazing, highly skilled in customer service and satisfaction. You worked very hard for me and have been my advocate throughout the deal. Providing answers to my many questions and working with your management team to ensure I had and loved the deal on my new car and trade in. You have truly earned my business and sincere thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, as usual.

Used the Express Service again for oil change, 24,000 mile service and new wiper blades for my Charger. All done with no appointment and quick enough to be done while I wait in the comfortable facility with complimentary bottled water.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Owner of 2017 Jeep Rubicon

Took my jeep in on a recall for a light switch. It took six weeks for the with to get ordered. Which worked out in that I was able to get the milage to get a service as well. Jeep wasready when my service agent said it would be and she was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Went in for an oil charge, left with a new car!

Our salesman, Mike, was great! As was the finance guy and sales manager! Really nice staff and very helpful. Would definitely recommend to friends, family and co workers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Salesman

Ryan was great! We spent about a week looking at cars via the website and text messaging. He sent me many photos of the cars I was interested in and when I was ready to buy he had every car I was interested in lined up for a test drive when arrived. He did a lot of leg work and made the process very easy. The finance guys were great as well. Dave McDonald was very helpful and hooked us up with a great lifetime warranty on our new Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Customer

Dave was great. Was able to work me in an already tight schedule Thank you Tim

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Owner

William Stryken was great!! My husband and I have purchased many vehicles from this dealership. Great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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