Volvo Cars Gilbert

(392 reviews)
Visit Volvo Cars Gilbert
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2016 state dealer award
2024 consumer dealer award 2016 consumer dealer award
New (480) 619-5253 (480) 619-5253
Used (480) 648-2568 (480) 648-2568
Service (480) 240-9931 (480) 240-9931

Reviews

(392 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volvo Cars Gilbert from DealerRater.

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Always helpful, always kin but not condescending, always

Always helpful, always kin but not condescending, always efficient and always, always honest. Its why, even though I am not longer under Volvo warrenty, I still keep coming back for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

feel like they didn't truly acknowledge my issues,

feel like they didn't truly acknowledge my issues, low-key accused me of lying

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you to all the staff and sales people they are very

Thank you to all the staff and sales people they are very friendly, helpful and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Average experience.

Average experience. Dealership seemed Busy. Had to call multiple times to get my vehicle back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Terrific experience.

Terrific experience...Rick is great to work with. One of my best car buying experiences

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Incredibly unsatisfied with the service.

Incredibly unsatisfied with the service. Took it in for a oil change and tire balance. Got the car back and the balance was worse then when I took it in. Took it back in, and they looked at the car and tires again but told me it was the foam separating from the inside of the tire and there was nothing they could do. Took it to Discount Tire for a second opinion and they found that all 4 tires were separating. Disappointed that Volvo couldn't diagnose this and let me know, and instead made up a story about foam being in a set of Uniroyal tires (which never could have had acoustic foam/felt in them) when it could have affected the safety of the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

They take the time for their customers: Friendly,Helpful,

They take the time for their customers: Friendly,Helpful, and always leading in the right direction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rick was great, willing to work me in with an unexpected

Rick was great, willing to work me in with an unexpected issue and I felt cared for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

My daughter lost the Volvo key, the parts and service

My daughter lost the Volvo key, the parts and service teams were very helpful to get replacement keys cut and programmed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Hannah was wonderful and efficient Great selection and

Hannah was wonderful and efficient Great selection and showroom !!!! Finance great and very professional staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.