Mercedes-Benz of Columbia

(1,014 reviews)
Visit Mercedes-Benz of Columbia
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:00am–6:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–6:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 8:00am–6:00pm 8:00am–3:30pm
Sunday Closed Closed
2023 state dealer award
View 12 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (573) 514-8587 (573) 514-8587
Used (573) 514-8446 (573) 514-8446
Service (573) 514-8997 (573) 514-8997

Reviews

(1,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Columbia from DealerRater.

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It was so easy to shop there.

It was so easy to shop there. Everyone was nice and not pushing you to buy. Would highly recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I hate shopping for cars and the negotiating that

I hate shopping for cars and the negotiating that happens. I walked in the Columbia Mercedes told Zach what I currently drive, Lexus, and that I loved it but didn’t want to have to go to KC or St Louis to make a deal. He got me in a GLC 300 in both the interior and exterior color I wanted. He even let me take it home! Zach was Excellent to work and so were everyone else. I’d definitely be a repeat customer!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Truly first-class experience all around.

Truly first-class experience all around. Kyle is a real fount of service knowledge and best of all is able to communicate that knowledge clearly and concisely!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I want to give a special shoutout to Zac, David, Scott,

I want to give a special shoutout to Zac, David, Scott, and the whole team at Mercedes of Columbia for providing me with an amazing car buying experience. Would definitely recommend this dealership to others who are looking for the car of their dreams.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our salesperson was Key'n Brosdahl and he did a great

Our salesperson was Key'n Brosdahl and he did a great job! I have always purchased my cars from local dealers but there were no convertibles available in our area. Saw that they had a convertible I was interest in and called them on a Tuesday and drove 2 1/2 hours to view the car. Drove it and purchased it the same day. Went back on Friday and picked it up just in time to celebrate my birthday. The dealership was well informed on the convertible we were looking at and answered all of our questions. Next time we are looking for a car we will call them first! Thank you Key'n and crew at Mercedes-Benz of Columbia for seamless experience.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Key’N helped us buy our car from Georgia and had it

Key’N helped us buy our car from Georgia and had it driven to us at a reasonable price. He did not pressure us in any way and was very patient in our decision making process. If he didn’t know the answer to a question, he would find out. Highly recommend! And we love our car!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

This dealership always treats me like family.

This dealership always treats me like family. If there are ever any issues, they are willing to listen and quick to address the concern. In addition to being loyal to the brand due to excellent craftsmanship, I have come to be loyal to this dealership due to the relationship they have taken the time to build over the years. From the moment I enter the door, regardless of if I am there to purchase a vehicle or to have one serviced, I am greeted by name and treated like family. I trust the work completed and each vehicle has been worth the purchase. There is no doubt I will be back soon for my next vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We came in to get a used car that was a great deal.

We came in to get a used car that was a great deal. Key'n helped us through it all. He was quick attentive and got us through with no headaches or hangups. Everyone we met was just fantastic. Thanks everyone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Key’N totally respected that my wife and I had very

Key’N totally respected that my wife and I had very little time to work with. We test drove, bought, and took procession of our car in less than an hour and a half. We really appreciated his help. We have drove the car car for two months and have had no problems.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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2 people out of 2 found this review helpful.

This was the second vehicle I've purchased through

This was the second vehicle I've purchased through Mercedes of Columbia. Zac, Rusty, and Danh are great to work with and extremely professional. They do a great job of being helpful and friendly, without being pushy. I would highly recommend them!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.